CHURCH AWARENESS AND PRACTICE OF TOTAL QUALITY ...

No Church consented to the use of hired TQM consultants, as the practice is with
companies. And no Church consented to the use of Quality Groups deliberately set up
and saddled with TQM corporate responsibilities.
4.4 Assessing the Success Levels
Specific Data Table 16
ASSESSING SUCCESS/FAILURE OF TQM
PART 6 Q1 to 4 (Very Successful to Don’t Know?)
Base: THOSE WHO PRACTICE TQM
SEX CHURCHES POSITION
=== ====== ====== ======= ====== =====
Total MALE FEMALE PENTE PASTOR MEM
COSTAL BERS
------ ------ ------ ------ ------ ------
Total 5 4 1 5 3 2
VERY SUCCESSFUL 3 2 1 3 2 1
60% 50% 100% 60% 67% 50%
SUCCESSFUL 1 1 - 1 1 -
20% 25% 0% 20% 33% 0%
UNSUCCESSFUL 1 1 - 1 - 1
20% 25% 0% 20% 0% 50%
Analysis: According to this table, three levels of outcome were recorded by the few
Churches that practiced TQM in Nigeria. 60% said it was very successful to them. 20%
rated the level of success as just “successful.” 20%, which represented one person felt it
was not successful. In all, 80% of respondents judged their practice of TQM as
successful. The 80% included 3 pastors and one member.
4.5 Pin-pointing the reasons for Success
Specific Data Table 17
REASONS FOR SUCCESS OF TQM
(Part 7 Q1 to 7)
Base: Those said TQM was successful
SEX CHURCHES POSITION
====== ====== ======= ===== ====
Total MALE FEMALE PENTE PASTOR MEM
COSTAL BERS
------ ------ ------ ------ ------ ------
Total 4 3 1 4 3 1