A Process Research Framework - Software Engineering Institute ...

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AcknowledgementsWe have been fortunate in the IPRC to enjoy the support and contributionsof many colleagues. We wish first to acknowledge Dr. StanRifkin, who played several different roles for us. He was our discussantat our first workshop, challenging our thinking and synthesizingwhat he heard from us as he listened to members’ initial ideas. Hethen served as a reviewer, editor, and writer on framework drafts. Wethank him for his several invaluable contributions.In addition to Stan, Dr. Roger Bate, Dr. Bill Curtis, Dr. Robert Glass,and Mr. Richard Turner served as reviewers. They provided fine critiquesand made excellent suggestions. The author team then consideredand processed their comments and so bears the responsibility forthe resulting text. Some of the reviewers made such strong contributionsthat we have asked them to follow up with new research themesand nodes that we will publish in our online version of the framework.Also, two of our members, Dr. Barry Boehm and Dr. Vic Basili,served as the reviewers of our first drafts of the framework. This wasa crucial step in getting the framework under way, and we thank themand all of our reviewers for their attention and good judgment.Dr. Jim Herbsleb, Dr. Dennis Goldenson, Ms. Kate Ambrose, andMs. Barbara Hoerr helped with the initial planning and ideas for theconsortium. The chair and co chair particularly thank them for thestart-up assistance, and our colleagues Mr. Jay Douglass and Mr. GianWemyss, who helped at the beginning and throughout. Jay helpedus to set strategy and our business model and Gian assisted with theplanning and facilitation of every workshop. Mr. Dave White helpedus with contracting and then served as an excellent facilitator duringthe scenario planning efforts.Our scenario planning efforts would not have been possible withoutthe training and coaching of Mr. Jonathan Star of Global BusinessNetwork. He also introduced us to Ms. Lynn Carruthers, who in turnintroduced us to visual recording and facilitation techniques. Jonathanalso served as discussant at our second workshop, and helped to galvanizeour thinking and preparation for the future.Every workshop we held went more smoothly than we had any rightto expect because of the superb support of our meeting planner, Ms.Linda Canon. She is an example to any professional who cares aboutexcellent process.xviIPRC <strong>Framework</strong>
A colleague from SAIC, Ms. Mary Ann Herndon, attended several ofour workshops until she left to form her own company, and we thankboth Mary Ann and SAIC for their interest and support. Dr. JoohanLee, Mr. Gene Fredriksen, and Dr. Michael VanHilst each attendedone or two workshops with the support of the Florida IT Center ofExcellence, and we thank them all for their interest and participation.We owe special thanks for the work of our SEI colleagues in the communication,design, and production disciplines. Ms. Laura Bentremprovided early writing, editing, and Web page creation. Mr. KeithKost and Ms. Barbara White provided editing and formatting.Mr. John Morley helped throughout the framework writing, editing,and review process, providing not only writing and editing but somemuch-needed information design and publishing advice. The SEI’slead designer, Ms. Cat Zaccardi, provided our gorgeous visual identity,and directed the art for this book. Ms. Melissa Neely tirelesslyand fastidiously implemented page design and final text changes.Mr. Radoj Glisik managed the design team and assisted with finalgraphic images. Mr. David Gregg provided production services withhis usual care and aplomb. Also, a new colleague, Mr. MatthewWeissberg, joined the IPRC team as our communication expert duringthe whirlwind of final production and was immediately helpful.Finally, the chair and co chair thank our management at the SEIfor their enthusiasm and support throughout the first two years ofthe IRPC, particularly Mr. Bill Peterson, Mr. Clyde Chittister,Dr. Steve Cross, and Dr. Paul Nielsen. They provided resources andideas, let us take innovative risks, and encouraged us wheneverwe faltered.Ms. Eileen Forrester, co chair and editorDr. Caroline Graettinger, chairIPRC <strong>Framework</strong>xvii
Page 1: A ProcessResearchFrameworkThe Inter
Page 4: This report was prepared for theSEI
Page 8: viIPRC Framework
Page 11 and 12: Executive SummaryThe discipline of
Page 13 and 14: Forces Driving Process Research Fra
Page 15 and 16: Process Research FrameworkThis docu
Page 17: MembersTwenty-seven leaders in indu
Page 21 and 22: 1Introductionto the Framework
Page 23 and 24: As the work of the IPRC developed,
Page 25 and 26: 1. The Relationships Between Proces
Page 27 and 28: 2Architecture of theResearch Themes
Page 29 and 30: Managing Project Processes (Section
Page 31 and 32: 2.2 Instantiating the Core ProcessR
Page 33 and 34: The product, process, people, and p
Page 35 and 36: 2. These advances will be followed
Page 37 and 38: 2.4 How Each Theme Presentation isS
Page 39 and 40: 3Theme Q:The RelationshipsBetween P
Page 41 and 42: • security• usability (human-ma
Page 43 and 44: plan to address the underlying issu
Page 45 and 46: In addition, processes are effectiv
Page 47 and 48: Q-13 How do we make well-informed d
Page 49 and 50: 4Theme E: ProcessEngineeringThis th
Page 51 and 52: create defined 8 processes for spec
Page 53 and 54: Mechanisms for SpecificationE-5 How
Page 55 and 56: Research questions associated with
Page 57 and 58: Research questions associated with
Page 59 and 60: 5Theme P: ManagingProject Processes
Page 61 and 62: Developing software across borders
Page 63 and 64: Where higher levels of integration
Page 65 and 66: 5.5.1 Research Node P.1: Operating
Page 67 and 68: P-6 How do we capture and share exp
Page 69 and 70:
5.5.2 Research Node P.2: Managing T
Page 71 and 72:
P-27 Do locations need a primary an
Page 73 and 74:
6Theme D:Process DeploymentThis the
Page 75 and 76:
Readers need to recognize the criti
Page 77 and 78:
Accordingly, processes will be depl
Page 79 and 80:
D-6 What is the quantitative relati
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The “assess” activity identifie
Page 83 and 84:
Research questions associated with
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The objective of process research u
Page 87 and 88:
7 Process Effects ofEmerging Techno
Page 89 and 90:
If this sounds like Fred Brooks Jr.
Page 91 and 92:
Figure 5 provides a framing of thre
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Process ChallengesIntegrated OrHete
Page 95 and 96:
and management of stakeholder expec
Page 97 and 98:
T-18 What replaces “quality = con
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have a comfort level with uncertain
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When trying to integrate in a conte
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T-49 How do we analyze the communic
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8Scenarios
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Jurassic Park(Reconfigurable packs
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Pandemic Triggers Global Instabilit
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Embedded Software Rules(Rapid co-de
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9Sponsor Statements
Page 115 and 116:
We also monitor and evaluate the bu
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Lockheed Martin Corporation IS&S(Pr
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The SEI, with its reputation as a
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As a sponsor, TCS has introduced th
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A passion for innovation lies at th
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Appendix
Page 127 and 128:
Research Node S.2: Establishing the
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Research Node S.6: Usable SecurityT
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Q-16 When composing systems of indi
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E-22 How can we define the scope of
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E-55 What level of statistical anal
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P-10 How do we handle different tim
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P-24 How do we identify suitable pa
Page 141 and 142:
D-16 What organization-based confid
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D-43 What lessons can be learned fr
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T-14 How do you sustain and evolve
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T-46 How do you analyze data collec
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Further Readingand References
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[Boegh 1999]Boegh, J.; Depanfilis,
Page 153 and 154:
[Wang 1999]Wang, W.; Pan, D.; & Che
Page 155 and 156:
[Yoon 2001]Yoon, I.-C.; Min, S.-Y.;
Page 157 and 158:
[Kaba 1995]Kaba, A. B. & Derniame,
Page 159 and 160:
[Becker-Kornstaedt 2002]Becker-Korn
Page 161 and 162:
[Prikladnicki 2003]Prikladnicki, R.
Page 163 and 164:
[Smite 2004]Smite, D. “Global Sof
Page 165 and 166:
[Smith 1996]Smith, M. A.; Mitra, S.
Page 167 and 168:
[Weisbord 1987]Weisbord, M. Product
Page 169 and 170:
Appendix[Beznosov 2005]Beznosov, K.
Page 172:
Julia AllenVic BasiliBarry BoehmGon
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