A Guidebook on Capacity Development Agenda Formulation

10A Word on Knowledge Management and Good Local GovernanceKnowledge Management or KM is theacquisition, storage, retrieval, creation,sharing, use, application and review of agroup or organization’s explicit and tacitknowledge in a systematic manner to achieveorganizational goals.Knowledge is information that isprocessed with experience andassumptions and applied foreffective action.Knowledge Management is about gettingthe right knowledge to the right peopleat the right time.KM is not only about information in itsvarious physical forms. It also includestacit knowledge, which is intangibleand resides as intellectual capital ofindividual experts and practitioners. KMis therefore also about connecting those whoknow with those who need to know.KM offers a direction for organization to:- manage information andknowledge that it knows italready has- manage knowledge that itdoes not yet know that it has- create new knowledge orinnovateWhat is the value ofmanaging knowledge inpromoting excellence inlocal governance?One of the key principles in goodgovernance is promoting a culture of selfassessmentfor improved local governmentmanagement and performance. The localgovernance sector should increasingly have