Facilitation and airport services - Airports Council International

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3.36Storage facilities in cargo terminals (including special cargo)ACI POLICY3.36.1 Cargo terminals should bedesigned to facilitate the safe, efficientand secure processing and storage ofcargo, including clearance by customsauthorities.ACI RECOMMENDED PRACTICE / COMMENT3.36.1a All goods stored in cargo terminals should be protected againstunauthorized access at all times, by means of video surveillance and accesscardactivated doors.3.36.1b Wherever practicable, airports should be equipped with appropriatestorage facilities for special cargo, including valuable goods, perishableshipments, live animals, human remains and dangerous goods, includingradioactive materials.3.37Cargo handling times and other indicators of performance and quality ofserviceACI POLICY3.37.1 Airports should monitor theperformance of the cargo operations onits ramp areas.ACI RECOMMENDED PRACTICE / COMMENTAirports attach great importance to minimizing ground handling and dwell timesfor air cargo. In order to monitor an airport's performance and gain knowledge ofwhere corrective action may be necessary, spot checks or periodical surveysshould be carried out by recording the times of: on-block-time of inbound aircraft;shipment check-in completed (time when goods and documents are available foraction by consignee or his agent); entry procedure initiated (application forclearance filed with the customs and other control authorities); customsclearance completed; and collection of goods.ACI recommends more extensive use of INTACT ULD to reduce handling time,prevent damage, eliminate the incidence of missing cargo and contribute toairport capacity.Airports should take a leading role in measuring and monitoring the performanceof airport cargo facilities and services. The methodology for assessingperformance and service quality is not well defined or developed, and nogenerally accepted standards exist, but fast processing (average dwell time),high space utilization (e.g. tonnes of cargo handled per year per square meter ofwarehouse space) and low manpower requirements (e.g. tonnes of cargohandled per year per employee) should be among the criteria used for assessingeconomic and efficient cargo handling. The applicable standards for eachcriterion will vary, depending on the type of operation and cargo. Research isalso needed to establish cargo status monitoring systems, using informationtechnology.ACI Policy and Recommended Practices Handbook | Seventh Edition | November 2009 Section 3 | Page 18
3.38Cargo facility planningACI POLICY3.38.1 Airports should ensure that thefuture needs of air cargo are adequatelycovered in facility development plans.ACI RECOMMENDED PRACTICE / COMMENTAirport operators should review the present and future demand for facilities andthe space available at their airport prior to deciding how to accommodateoperators’ needs within their facility planning, possibly including cargo operationswith new large aircraft.Airport operators may find it advantageous to develop common use facilities forjoint use by several airlines or through one neutral handling agent, in view of thediminishing space available at many airports for the construction of exclusive-usefacilities. Common use facilities permit greater building, ramp and handling areautilization, and may provide better economic justification for the construction ofadvanced handling systems, etc. However, existing principles of competitionmust be adhered to.3.39Mail handlingACI POLICY3.39.1 Airports should facilitate, wherewarranted and as far is practicable, thesafe, efficient and secure processingand storage of mail consignments.ACI RECOMMENDED PRACTICE / COMMENTACI recommends that airport operators should be flexible with regard to theneeds of postal authorities, other mail operators and airlines for warehousespace and systems, and controlled access to apron areas for the handling ofmail.ACI Policy and Recommended Practices Handbook | Seventh Edition | November 2009 Section 3 | Page 19
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Page 3 and 4: 3.3Code-sharingACI POLICY3.3.1 Code
Page 5 and 6: 3.6Maximum clearance times at inter
Page 7 and 8: 3.10Simplification of procedures fo
Page 9 and 10: 3.13Sign systems at airportsACI POL
Page 11 and 12: 3.17Airport facilities for tour ope
Page 13 and 14: 3.24Facilities for general aviation
Page 15 and 16: 3.28Consultations between agencies
Page 17: 3.33Elimination of the paper cargo

Facilitation and airport services - Airports Council International

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