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Facilitation and airport services - Airports Council International

Facilitation and airport services - Airports Council International

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3.6Maximum clearance times at international <strong>airport</strong>sACI POLICY3.6.1 <strong>Airports</strong>, cooperating closely withgovernment agencies <strong>and</strong> airlines,should aim towards a passengerprocessing time of 45 minutes fornormal arriving passengers.ACI RECOMMENDED PRACTICE / COMMENT3.6.1a ACI supports Recommended Practice 3.39 in ICAO Annex 9, which callsfor a goal for clearance within 45 minutes from disembarkation, for all arrivingpassengers requiring not more than normal inspection, regardless of aircraft size<strong>and</strong> scheduled arrival time. This goal is so important to the efficiency ofinternational air transport that ACI will continue to press for it to be upgraded to aSt<strong>and</strong>ard.3.6.1b Passengers should be provided with information concerning the entryrequirements of customs, immigration <strong>and</strong> other authorities, so that clearanceprocedures are not unnecessarily delayed. Airport operators, airlines <strong>and</strong> controlauthorities should take every opportunity to ensure that this information is readilyavailable <strong>and</strong> brought to the attention of passengers3.6.2 <strong>Airports</strong>, cooperating closely withgovernment agencies <strong>and</strong> airlines,should aim towards a passengerprocessing time of 60 minutes fornormal departing passengers.3.6.2a ACI supports Recommended Practice 3.36 in ICAO Annex 9, which callsfor the setting of a goal 60 minutes for completion of departure formalities fordeparting international passengers, including airline check-in. The total timeshould be calculated from the passenger’s arrival at the first processing point atthe <strong>airport</strong> (airline check-in, security control or other control) to the scheduledtime of flight departure.3.7Drug interdictionACI POLICY3.7.1 <strong>Airports</strong> should cooperate withcustoms administrations to interdictthe transportation of illegal drugs <strong>and</strong>other contrab<strong>and</strong>.ACI RECOMMENDED PRACTICE / COMMENTCustoms administrations have a vitally important role to play in the field of druginterdiction. Airport operators can assist them, provided that there is areasonable level of underst<strong>and</strong>ing between customs <strong>and</strong> <strong>airport</strong> management.<strong>Airports</strong> have to fulfil many obligations in relation to various authorities, <strong>and</strong> thereis a possibility that some of these obligations may conflict with each other. Agood relationship, reinforced by a memor<strong>and</strong>um of underst<strong>and</strong>ing, guidelines orother instruments agreed at the local level may help in the resolution of anyproblems.ACI has signed a Memor<strong>and</strong>um of Underst<strong>and</strong>ing (MoU) with the World CustomsOrganization <strong>and</strong> agreed the contents of the associated guidelines. These canform the basis of local MoUs <strong>and</strong> agreements.ACI Policy <strong>and</strong> Recommended Practices H<strong>and</strong>book | Seventh Edition | November 2009 Section 3 | Page 5

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