practice, however, limited resources make it difficult for district authorities to maintain oversight overprivate providers. Some professions have been more pro-active in ensuring that members are meetingset competency standards.For physicians, the Medical Practitioners Act of 2004 makes it clear that the IndonesianMedical Association (IMA) is responsible for ensuring the quality of the profession andsetting practice standards. IMA, at branch level 7 , provides a recommendation for licensing, which alldistricts require before a doctor can be licensed. IMA introduced a competency exam in 2007 for allnew doctors. Upon passing the competency exam, physicians are licensed for five years. At renewal,the physician must document at least 250 continuing professional development (CPD) credits or re-takethe competency exam. Licensing requirements, however, are only a first step in ensuring quality. IMAadmits that it is still working to define how to fulfill its responsibilities for ensuring quality more fully.Currently, neither IMA nor Dinkes has the resources to conduct supervision visits or to monitor privatepractices in other ways.The Indonesian Midwives Association (IBI) follows a similar practice to IMA for itsmembers. IBI has just introduced a competency test for its members, required for licensing. Unlikeother professional associations, IBI is more active in supervision of its members. In all four assessmentdistricts, private midwives reported supervision visits by the District Midwife Coordinator or anotherIBI leader in the district. In Yogyakarta, midwives reported receiving visits from the head of thePuskesmas.The situation on licensing of pharmacists and pharmacy outlets is more confused. Thedistricts have responsibility for licensing pharmacists, and issue licenses for a period of five years.Generally, the local branch of ISFI (Pharmacists Association) provides a recommendation letter to thedistrict. However, ISFI reported that not all districts consider this letter a requirement for licensing.The licenses for pharmacy shops/outlets are issued at province level, but with the bulk of theapplications being received and processed at district level and a final recommendation made to provincelevel. Again, given resource constraints, it is not possible for districts or ISFI to monitor pharmacyoperations once licensed.The process for licensing new hospitals is first to receive a temporary operating license.Once the hospital is operational, they would request Hospital Accreditation Commission (KARS)accreditation, and upon successful accreditation, a standard operating license would be issued. KARS isan independent institution that accredits hospitals on 16 service standards, such as operating theater,pharmacy, emergency unit, etc. Regulations require that hospitals be accredited every three years.KARS reported that of the 1300 hospitals in Indonesia, 560 are accredited for all 16 standards. Clearly,the accreditation requirement is not enforced, and there appears to be minimal oversight of privatehospitals once they are licensed.Once private hospitals, individual practices or pharmacies are licensed, there is generallylittle further interaction with public health officials. Although there are some exceptions, privatehealth providers, pharmacies, and hospitals generally do not provide any regular reports to the districthealth officials. Some hospitals and private practices that receive medicines and supplies from verticalprograms such as TB medicines, vaccines, and malaria medication provide reports to the Dinkes, butonly related to those programs for which they have received free medicines.7 There are currently 343 IMA branches, nearly one in every district in Indonesia.18
Midwives, as a profession, generally do report on their services provided through the localPuskesmas and to their local IBI chapter. This practice was confirmed in all the assessmentdistricts and by an HSP study on midwives reporting practices in Pasuruan and Malang districts in EastJava. The HSP study nonetheless found many deficiencies in the manner of reporting, including lack ofstandard written reports (reports by SMS and telephone), inconsistencies in how population not in theofficial catchment area were treated, and lack of follow up from IBI or district officials. By contrast,midwives in West Jakarta and Yogyakarta use a standard form for reporting, but these are both urbandistricts with easy transportation and access.While there is a perceived need to regulate and monitor private providers, the reasons forregulation are varied. There is some degree of mistrust from both sides, with public officials wary ofunethical private providers driven by profit and private providers wary of corrupt public officials.District officials want to maintain authority and have some control, but they do not have sufficientresources to carry out this function. The providers themselves want to regulate their profession inorder to reduce potential competition – IMA suggested that it is important they control both the qualityand quantity of providers, while pharmacies in Yogyakarta complained that district officials allowed newlarge pharmacies to open in close proximity to smaller pharmacies, negatively impacting revenues ofsmaller pharmacies.Aside from resource constraints, there are other factors that make it difficult to monitorprivate practices. Licensing occurs at the district health office, and this information is not sharedacross districts or with central level. As such, in a large urban area such as Jakarta, officials are finding itdifficult to enforce a national regulation limiting physicians to operating no more than three privatepractices – doctors are setting up additional practices in neighboring districts without detection. TheWest Jakarta team by coincidence found a midwife who was operating even though her license hadexpired several months ago. Aside from having district health officials inspecting the streets regularly, itis very difficult to prevent unlicensed private practices.5.3 NEW <strong>IN</strong>ITIATIVES TO MONITOR QUALITYIn two of the four districts visited, the assessment team found independent agencies ororganizations that were active in reviewing service quality and consumer protection. Someof these groups are relatively nascent, and would benefit from external technical assistance.Nonetheless, they are still potentially effective models for external oversight of public and privateproviders.Yogyakarta district established an independent monitoring agency, Badan Mutu PelayananKesehatan (BMPK), to oversee health care quality. Its creation was originally supported as partof a World Bank loan. Its mission is to help health care providers and authorities delivercomprehensive, continuous, professional, and high quality services. They provide a link betweenlicensing, health worker monitoring and health facility management. Three examples of their workinclude:• BMPK adopted ISFI’s proposal to require two pharmacists at each pharmacy, in order to have24 hour counseling on drug interaction, effectiveness and dosage. Although 53 percent of theYogyakarta pharmacies officially have two pharmacists on duty, in practice this is proving veryhard to enforce.• BMPK commissioned an assessment of a private hospital that had an unacceptably high casefatality rate in the treatment of Dengue Hemorrhagic Fever. This resulted in a letter from19
- Page 1: PRIVATE SECTOR HEALTHCARE IN INDONE
- Page 5: PRIVATE SECTOR HEALTH CAREIN INDONE
- Page 8 and 9: 7. Rationalizing Use of Medications
- Page 11 and 12: ABBREVIATIONSANCAskesAskeskinAusAID
- Page 13: THEUSAIDVATWHOTotal health expendit
- Page 17 and 18: EXECUTIVE SUMMARYAs documented in I
- Page 19 and 20: By using their power to select whic
- Page 21: higher reimbursement for complex de
- Page 25 and 26: 2. BACKGROUND2.1 GENERAL BACKGROUND
- Page 27 and 28: While decentralization of the healt
- Page 29: FIGURE 1: TOTAL EXPENDITURES ON HEA
- Page 32 and 33: poor, which only allows use of publ
- Page 34 and 35: Lack of overall investment in healt
- Page 36 and 37: • Pharmacists and drugsellers - A
- Page 38 and 39: 4.2 ASSESSMENT APPROACHData collect
- Page 42 and 43: Dinas to the hospital detailing the
- Page 44 and 45: Unlike Muhammadiyah and NU faciliti
- Page 46 and 47: TABLE 3: POPULATION COVERAGE BY HEA
- Page 48 and 49: customary fees. At the same time, i
- Page 51 and 52: 7. RATIONALIZING USE OFMEDICATIONS7
- Page 53 and 54: too few medicines to meet the publi
- Page 55 and 56: 8. PHARMACISTS ANDDRUGSELLERS AS PA
- Page 57 and 58: district provides TB drugs to priva
- Page 59 and 60: 9. ROLE OF PROFESSIONALASSOCIATIONS
- Page 61 and 62: IMA is involved in any allegations
- Page 63 and 64: 10. CONCLUSIONS ANDRECOMMENDATIONSI
- Page 65: If Indonesia is to achieve its prio
- Page 68 and 69: • Supporting the mapping of all f
- Page 71 and 72: ANNEX A: ASSESSMENT GUIDEIndonesia
- Page 73 and 74: Key Informants at Provincial LevelK
- Page 75: Key InformantsoooIBI, and memberrep
- Page 78 and 79: Assessment Question Approach/Backgr
- Page 80 and 81: Indicator Number Data Source and No
- Page 82 and 83: 1.3.4 DinKes Experience with Privat
- Page 84 and 85: The team interviewed a manager 16 a
- Page 86 and 87: They have used many different healt
- Page 88 and 89: In Yogyakarta Province, there are 1
- Page 90 and 91:
graduates to work immediately in 24
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Muhammadiyah is a 226 bed hospital
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Dinas Yogyakarta31. Mardiningsih, S
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2.1 Provincial InformationThe popul
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How can services provided at privat
- Page 100 and 101:
The Provincial Health Office meets
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from multiple sources: 40 percent f
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2.9 Licensing and Oversight of Phar
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As per IMA Propinsi, they meet with
- Page 108 and 109:
It was mentioned that the budget fo
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• Private midwives are willing to
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etween PKBI and the District Health
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Cahya Kawaluyan Hospital has adapte
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the midwife to charge a slightly hi
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Involving Physicians in DOTS. A sig
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Ikatan Bidan Indonesia (IBI) West J
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Indicator DKI West Jakarta Data Sou
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visited an average of over 60 perce
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3.9 Potential role of professional
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members who pay membership fees. Th
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emainder paying out of pocket. Reve
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3.20 Indonesian Pharmacists Associa
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OtherApotek Gitamara, Jl. Kemanggis
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13. Government of Indonesia, World
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41. Thrabany, Hasbullah, et al. 200