Amadeus Product News

AMADEUS HOTEL RESERVATION13FEBRUARY2008 26MARCH2008Amadeus Product NewsNew Hotel Distribution Platform with enhancementsProduct NameAmadeus Hotel ReservationEffective Date18 February 2008 (Scandinavian market)Re-launch 27 March 2008 (Scandinavian market), except all American Express offices. AmericanExpress will re-launch 10 April 2008OverviewFrom 14 September 2007, the Hotel distribution Platform stores the new Hotel database andoffers new services to hotel providers as for example double the number of facility codes (now upto 100).The hotel product, redefined under Hotel Distribution Platform (HDP), offers travel agentssimplified hotel functions and better services in term of search and reservation information.Main benefitsThe new hotel platform provides more flexibility in terms of future enhancementsImportant enhancements incorporated in the platform switch: New searchable facility codes Merging of displays (Hotel Terms/Hotel Pricing, only one layout of the singleHotel Availability) New search capabilities, independent of IATA code and Points of Reference, aswell as searches in the USA without specifying state code Filtering of rates with length of stay requirements (rates from Amadeus Hoteldatabase – non-seamless rates) in multi property Hotel Availability – displayingonly qualified rates Complete Reservation Details (RTSVCH) with categories matching Hotel Pricingin confirmed hotel segmentsPage 1 of 8

The same applies to Hotel Availability:HA*TH30SEP/CT-TAKUAPATH ALL AREAS SU 30SEP07-01OCT07 *SGL*AR TR CUR1 BW!BEST WESTERN PALM GALLERIA RST D T USD! 97.20-168.00END OF DISPLAYWith the new location search, independent from Points of Reference, travel agents will be able torequest the list available hotels in Paris (city) – Champs Elysees (street) from below requestwithout Point of Reference or IATA code:HL*FR/CT-PARIS/AD-ELYSEESFR ALL AREAS MO 16JUL07-17JUL07 *SGL*AR TR CUR1 LW!HOTEL LANCASTER D T EUR! 315.00-1700.00END OF DISPLAYWith the new hotel name search, travel agents will be able to find hotels with numeric charactersin name:HLEPCEQ/HN-3.14SEE ALSO: NCE MCM XAT JLP SXDAR TR CTY HOTEL NAME ALL AREAS FR CEQAA D R CEQ EP!3.14 HOTELEND OF DISPLAYHotels Multi Availability enhancement:Check for length of stay (minimum and maximum) will be applied in the Multi-Availability process for chains in lower access level than Dynamic Access and incase of link-down situation.With the new Multi Availability display only available Hotels after application of the minimum staysrule will be shown, Bin Majid Beach Hotel will not be shown anymore as the offered rates do notqualify for the dates searched.HAIRRKT20NOV-21NOVNOTHING FOUND FOR REQUESTED CITYHotel Single Availability enhancement:The hotel Single Availability display will be the same whatever the chain’s accesslevel is.Room type code will be displayed in the room line description (without decoding)for non-seamless chains and link-down situation.Rate code will be decoded when stored in the Amadeus Rate Code Table (DNN)for non-seamless Chains or in link-down situation for seamless ones.A new line * AMADEUS - DATA COMING FROM LAST PROVIDER UPDATE * inthe Single Availability display will help travel agents to identify when data comesfrom the Amadeus database (for non-seamless chains and in case of link-downsituation for seamless chains).Page 4 of 8

With the hotel Single Availability display simplification, travel agents will get below display for nonseamless(Standard Access and Complete Access) chains, as well as for link down situations forseamless chains (Complete Access Plus and Dynamic Access):HADWDWS01G30NOV-02DEC**** WALT DISNEY WORLD RESORTS ****US DWS FL FR 30NOV07-02DEC07 *SGL*DW/DISNEYS POP CENTURY RESORT DWS01G S TAXI USD* AMADEUS - DATA COMING FROM LAST PROVIDER UPDATE **1)94.00 SPECIAL RAC RATE 7C**RA7 D C** ROOM2)82.00 SPECIAL RAC RATE 7C2DRA7 D C2D ROOMEND OF DISPLAYHotel Pricing enhancement: The Hotel Terms transaction (HT) will be replaced by the Hotel Pricing one (HP). The Hotel Pricing display layout for non seamless chains will contain the 7categories of the Hotel Pricing. A new line * AMADEUS - DATA COMING FROM LAST PROVIDER UPDATE * inthe Hotel Pricing display will help travel agents to identify when data comes fromthe Amadeus database (for non-seamless chains and in case of link-downsituation for seamless chains). The marketing text currently shown in the Hotel Pricing display for Chains in TotalPricing ALL ESSENTIAL EIGHT' POLICIES RETURNED BY will no longer bedisplayed.With the Hotel Pricing simplification, travel agents will use HP (Hotel Pricing transaction) for nonseamlesschains instead of HT (Hotel Terms transaction) from a Hotel Availability display.HP1**** WALT DISNEY WORLD RESORTS ****US DWS FL FR 30NOV07-02DEC07 *SGL*DW/DISNEYS POP CENTURY RESORTDWS01G* AMADEUS - DATA COMING FROM LAST PROVIDER UPDATE *---------RATE INFORMATION--------------------------------R - RAT94.00 USD C**RA7 D94.00 USD PER NIGHT STARTING 30NOV07 FOR 2 NIGHT(S)---------CANCELLATION POLICIES---------------------------C - CXLREFUND REQUIRES CANCEL BY 6 DAYS PRIOR TO ARRIVAL---------BOOKING REQUIREMENTS----------------------------B - BOODEPOSIT REQUIREDEND OF DISPLAYPage 5 of 8

Hotel RTSVCH enhancement:The new RTSVCH branding name: Hotel Complete Reservation Details will bereflected in all displays (RTSVCH, PNR).The current RTSVCH categories will be replaced by the Hotel Pricing ones.The RTSVCH categories will be filled with the Hotel Pricing and/or the Hotel Sellinformation (depending on the type of data: structured or non-structured) suppliedby the hotel provider.The new RTSVCH will be available only for new hotel segments and seamlessbookings. The current RTSVCH layout will remain for segments booked beforethe new hotel product implementation (for non-seamless chains) and forseamless ones in case of link down situation.With the new RTSVCH layout, travel agents will get Complete Reservation Details with the HotelPricing information at time of reservation:RTSVCH2RP/MUC1A0701/2 HHL XL HK1 SHA IN05NOV OUT15NOV 1ROHCOR CNY2500.00* DLY BEAREGAL INTERNATIONAL EAST ASIA HOTEL/BC-CORA00/BS-12345675/CF-99555555/G-CCAX370704929472826EXP1208 *XL+**** SUMMIT HOTELS \& RESORTS ****ATTENTION - RATE CHANGES DURING STAY+HOTEL COMPLETE RESERVATION DETAILS---------RATE INFORMATION--------------------------------R - RAT2500.00 CNY ROHCOR G2500.00 CNY PER NIGHT STARTING 05NOV07 FOR 4 NIGHT(S)3000.00 CNY PER NIGHT STARTING 09NOV07 FOR 6 NIGHT(S)28000.00 CNY TOTAL RATE STARTING 05NOV07 FOR 10 NIGHT(S)COMMISSION: COMMISSIONABLEHTL/BC-CORA00---------CANCELLATION POLICIES---------------------------C - CXLCXL FEE IF CXLD LESS THAN 1 DAYS BEFORE ARRVCNY 3852.50 CANCELFEE PER ROOM---------BOOKING REQUIREMENTS----------------------------B - BOOGUARANTEE REQUIRED---------ROOM AND RATE DESCRIPTION-----------------------D - DESCORPORATE RATE. EXECUTIVE CORNER ROOM. 1 KING.MORENote that you should always use RTSVCH instead of Hotel Pricing from a booked segment.RTSVCH contains the rules of the booked segment, whereas Hotel Pricing from the samesegment contains the rules of the rate at time of display (instead of time of reservation).Page 6 of 8

List of new searchable facility codesNew disability facility codes for Hotel Features:Note that the hotel chains must add these new facility codes in order to make them searchable!The codes are already available for the hotel chains to add.Code Output Description DescriptionABA ACC BATHS Accessible bathsABN ACC WASH BASINS Accessible wash basinsABR ADAPT BATHROOMS Adapted bathroomsABS ACC BATH CTRLS Accessible bathing controlsALI ACC LIGHT SWITCH Accessible light switchAVE ACC ELEVATORS Accessible elevatorsAWC ACC TOILETS Accessible toiletsBME BR/L PRINT MENU Braille / large print menusBLI BR/L PRINT LIT Braille / large print hotel literatureDOG SERV DOGS ALWD Service / guide dogs allowedDPA DIS PARKG Disabled parkingDTS DIS TRAIN STAFF Staff trained to cater for disabled guestsEDI DIS EMERG PLAN Disabled emergency planEME EMERG COD/BUT Emergency codes or buttons in roomsHER HEAR IND LOOPS Hearing induction loopsHRB HANDRAILS BTHRM Handrails in bathroomsPHB ADAPTED TPHONES Adapted telephonesPIL PIL ALARMS AVL Pillow alarms availableRDO ADAPT RM DOORS Adapted room doorsRWC ACC RM WCHAIR Bedrooms with wheelchair accessSNM SERV SPEC MENU Special needs menusTVS TV SUB/CAPTION Televisions with subtitles or closed captionsWCE ACC WCHAIR Wheelchair accessWEN WIDE ENTRANCE Wide entranceWID WIDE CORRIDORS Wide corridorsWRS WIDE REST ENT Wide restaurant entranceNew amenities facility codes for Hotel Features:Code Output Description DescriptionCHD KIDS WELCOME Children welcomeCHN NO KIG ALLOWED Children not allowedGRP GROUP RATES Hotel has group rates available through AmadeusNPO NO PORN FILMS Hotel does not provide pornographic films/TVSKI SKI IN/OUT Hotel with ski in / out facilitiesIHF INTERNET FREE Free high speed internet connectionIHS HIGH SPEED INT High speed internet connectionHOT INT HOTSPOTS Internet Hot spotsPage 7 of 8