CR&S Report 2009 - Stockland

PRIORITYPROJECTS WITHA STAKEHOLDERPLANPROJECTS WITHA STAKEHOLDERPLANRESIDENTIAL100 % 22STAKEHOLDER ENGAGEMENTBalancing the needs of our stakeholders isfundamental to the success of our business.Stakeholder engagement informs ourcorporate strategy and the strategies forour operating businesses. We are workingto create a measurable and proactivestakeholder engagement framework intoour daily operations.Embedding a proactive approachto stakeholder engagementThis year we have reinforced our businessfocus on stakeholder engagement with theintroduction of a dedicated role within ourcorporate affairs team. Our stakeholderengagement manager works closely withour CR&S team and with business unitstakeholder engagement representativesto build a consistent, strategic frameworkand to balance stakeholder interestsacross our projects.We aim to embed our strategy in oureveryday operations so that our developmentand asset managers take ownership of theirrespective stakeholder engagement plans.We train our people on stakeholderengagement and issues management aspart of our employee orientation program andthrough business unit forums. Our strategicurban planning workshops provide specifictraining for our development managers onstakeholder priorities and concerns.In FY10, we will incorporate performancemeasures for development and assetmanagers on stakeholder engagementand issues management. The performanceobjectives of our executives will reflectthese priorities.OUR STAKEHOLDERSThe EnvironmentOur StakeholdersOuSuppliers & PartnersGovernmentOurPeopleCommunitysInvestorsCustomersSTAKEHOLDER ENGAGEMENT PERFORMANCE SUMMARYPastLast year, we said we would:PresentThis past year, we have:FutureIn the coming year, our prioritiesare to:We are working to incorporate a measurable and proactive stakeholderengagement framework into our daily operations.Stockland Corporate Responsibility & Sustainability Report 30 June 2009 15