Organisational Structure as Barrier or Support in the Personal Social ...

Table: 6. How many social workers within the PSS have you been in contact with during thelast year? (Percentage of all respondents)**Integrated Combined Specialised1 37,3 12,5 19,32 34,3 16,1 22,83 11,9 12,5 3,54 4,5 10,7 14,05 4,5 5,4 10,56 0 5,4 3,57 0 3,6 1,810 or more 0 5,4 3,6I do not know 7,5 28,6 21,1n= 67 56 57Significance: ***=0,01, **=0,05, *=0,10Table: 7. Did you have contacts with different units within the PSS during the last year?(Percentage of all respondents)***Integrated Combined SpecialisedYes 23,2 52,5 46,7No 73,9 37,3 46,7I do not know 2,9 10,2 6,7n= 69 59 60Significance: ***=0,01, **=0,05, *=0,10Table: 8. Did you have contacts with different social workers for different needs or problemsduring the last year?(Percentage of all respondents)***Integrated Combined SpecialisedYes 19,1 51,7 48,3No 80,9 48,3 51,7n= 68 58 60Significance: ***=0,01, **=0,05, *=0,10As demonstrated, the clients in the integrated organisation had contacts with fewer socialworkers and different units, compared to the clients in the other organisations. The relativelyhigh number of clients that had contacts with different units in the combined organisation isprobably a consequence of the division between reception/assessment and advice/resources,which means that many clients, almost irrespective of type of problem, must have a contactwith at least two units. We were also eager to know whether the clients believed that thenumber of social workers really mattered for them, and how many social workers the clientspreferably would like to have contact with.15