Your electricity key prepayment meter - Npower

Electricity key prepayment meterLCD Screen - the displayscreen on your meterenables you to see howmuch credit is on yourmeter. You can also viewall of the display screensfrom here.Meter Serial Number(MSN) - the Meter SerialNumber is stamped onthe front of the meter.Blue ‘Display’ Button - informationheld on the meter can be accessed atany time by pressing the blue button.Key Slot - the meter Key isinserted here to add creditto the meter.Buying creditDepending on where you live, as annpower electricity prepayment customeryou may be able to top up at PayPoint,Payzone and Post Office outlets. There’sa list of your nearest outlets in the letterwe sent you with your key. Only top up atan authorised outlet and never buy creditfrom anyone visiting your home.To top up your credit, take your key to anoutlet. The credit you buy will be added tothe key. You can buy any amount of creditin whole pounds up to a maximum of £49per transaction. You can have up to £255credit on your meter.Always buy credit for your meter usingyour own npower programmed paymentkey to make sure the money is creditedto your account. If you use a key from aprevious supplier, the money you paymay not be credited to your npoweraccount. You could be charged the wrongrates and your payments may go to thewrong supplier.4