Your electricity key prepayment meter - Npower

What will you pay?Prepayment meter charges are madeup of:• A daily amount to cover the standingcharge and any outstanding debtyou may be repaying through yourmeter, and,• A charge for each unit of electricityyou use.The standing charge is a fixed amount youpay for each day you’re connectedto the electricity network, to cover costslike meter reading and maintenance.Prepayment meters apply the standingcharge daily, so it’s important youcontinue to top up your credit even if youdon’t use any electricity. If you run out ofcredit the standing charge will continueto be applied and will build up as a debtwhich you must repay.Standard orEconomy 7 meter?If, like most customers, you use most ofyour electricity during the day and don’tuse it to heat your home and produce hotwater, you’ll probably have a standardmeter and your tariff will have a singleunit rate.If you use electricity at night to heatyour home and produce hot water youprobably have a two-rate meter, calledan Economy 7 meter. The tariff for thesemeters has:• A higher unit rate for electricity usedduring the day• A much cheaper rate for units ofelectricity used during a 7 hourperiod at night.Collecting debtIf you’ve had a prepayment meterinstalled to help you to repay a debt,it will be collected from the credit youput onto your meter. If you check thedisplays on your meter regularly you’llsee the debt amount reducing. Onceyou’ve paid the debt in full your meterwill automatically stop collecting.If you’re having difficulty paying yourdebt and keeping your meter topped up,please contact us as soon as possible andwe’ll be happy to discuss some optionswith you.6