Doing Business with the World - Mapeo de Promotores de RSE

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How El Salvadorreformed businessstart-up1. Registry staff document internal processes, plan simplification2. Registry staff implement new processes, receive training3. Technical secretary of the presidency ceates reform committee4. Committee decides to create a one-stop shop5. Committee develops moving plans, publicity materials6. All relevant agencies assisgn delegates to one-stop shop7. Delegates take position in registry building8. Actors posing as clients test new procedures9. President and vice president host two launch events.2003MarchRegistry moves tonew officesRegistry receivesISO certification2004MarchStaff measure responsetimes, meet weekly to discussresults2005OctCost-savers: delegates bring computers from their agenciesTime-savers: old forms revised to show what not to fill out2006JanHigh-level officials expand reform toother agencies involved in businessstart-upClient surveys ensure efficient serviceOne-stop shop operationalSource: World Bank. Doing Business Report 2007. 2006.Figure 28: Reforming El Salvador’s business start-upKey challengeslimiting progressGovernance is perhaps the single mostimportant enabler of successful andsustained development. Thus poorgovernance represents a seriouschallenge to economic growth andsocial progress. Perhaps the mostpressing challenge to governance reformis a lack of political will. This iscompounded by a fear, arguablyerroneous, that implementing suchreforms and empowering stakeholderswill erode the power of government.There is often a view that goodgovernance can be separated frompressing needs to provide developingcountry populations with basic services.This frequently serves as justification torelegate issues of governance behindcompeting demands of healthcare,education, energy, defense, etc.Although many of the challenges togood governance are legislative innature and require policy reforms, otherchallenges are procedural. For example,reducing the number of steps requiredto register a business – forms tocomplete, offices to visit, bureaucrats toapprove, etc. – would help remove animportant challenge to the growth ofenterprises (see Figure 28). Theintroduction of simplified rent or taxcollection procedures could also make asignificant contribution to both ease ofpayment and monitoring for taxcompliance. The creation bygovernments of business bureaus toprovide advice on registration,administrative matters, etc. could alsomake a significant contribution toimproving compliance with regulations.Other challenges to improvedgovernance include human insecurityand war, as well as socio-cultural issues,including gender or ethnicdiscrimination.30
How businesscan contributeLarge corporations are required tocomply with the legislation in thejurisdictions within which theyoperate. At the same time, goodgovernance in the management oflarge corporations is fundamental totheir business and their success.Large corporations can, whereappropriate, engage with developingcountry governments, localcompanies and communities to helpshape the framework conditions inwhich they operate. Largecorporations can engage withgovernments and assist them tointegrate principles of goodgovernance within their policies andoperations. Opportunities exist forlarge corporations to provide and/orfund training in governancemechanisms, including rule of lawinstruction, or training for lawyers,judges and members of the judiciary,for example. Similarly, largecorporations can assist through theprovision of financial and accountingtraining for bureaucrats andentrepreneurs. Training in theprinciples of financial andmanagement auditing would also helpto build governance capacity.Large corporations can provideinformation technology, systems andtraining to automate many of theadministrative procedures and soovercome the practical and proceduralchallenges to good governance.Large corporations can also engage inbusiness initiatives aimed at improvinggovernance, such as the ExtractiveIndustries Transparency Initiative (EITI)and the World Economic ForumPartnering Against CorruptionInitiative (PACI).At a more local level, corporations canengage with local companies –especially SMEs – to provide trainingand assist them to integrate theprinciples of good governance in theiroperations. Further, they are in aunique position to offer managementexpertise and train officers withindeveloping country corporations inglobal and/or corporate governancepractice.Large corporations could assistthrough the establishment of businessledforums in developing countries toprovide business – including localcompanies and large foreigncorporations – with a voice in localaffairs and so contribute to improvingthe framework conditions withinwhich they operate.Key messagesFor business, investing time andresources in good governance can: Lead to improved frameworkconditions, including sound taxationpolicies, investor protection, etc; Create greater transparency; Facilitate opportunities to engagewith developing countrygovernments and provideopportunities to contribute topolicy design; Enable business to root out corruptpractices, thereby making it easier toconduct business; Give rise to more stable operatingenvironments, and create greatersecurity and protection for theirstaff, assets and investments.For governments, an effectivepolicy framework to improvegovernance can: Create optimum enablingconditions for improved economicand human development; Facilitate improved conditions forthe development of a market-basedeconomy leading to greater levelsof private and institutionalinvestment; Lead to increased respect forthe rule of law and help rootout corruption; Reduce the prevalence – and insome cases dominance – of theinformal sector as a result ofgreater ease of doing business,thereby increasing tax revenues.31
Page 1 and 2: Doing Businesswith the WorldThe new
Page 3 and 4: Table of contentsStatement of inten
Page 5 and 6: To align our core business strategi
Page 7 and 8: Population shiftsAnother concept th
Page 9 and 10: Doing business with the worldMultin
Page 11 and 12: Societal needsThe 2005 Millennium E
Page 13 and 14: How businesscan contributeDifferent
Page 15 and 16: Societal needsEducation is a key fa
Page 17 and 18: How businesscan contributeThe onus
Page 19 and 20: India has an even more severeproble
Page 21 and 22: How businesscan contributeThe key t
Page 23 and 24: Societal needsSMEs in developing co
Page 25 and 26: How businesscan contributeLarge cor
Page 27 and 28: In comparison, official development
Page 31: Societal needsThere is growing cons
Page 35 and 36: death are diarrhea, malaria,pneumon
Page 37 and 38: How businesscan contributeWhile hea
Page 39 and 40: Average annual growth rate:2000-205
Page 41 and 42: How businesscan contributeBusiness
Page 43 and 44: Societal needsDespite robust econom
Page 47 and 48: Societal needsThe world faces a glo
Page 51 and 52: In particular, large corporations c
Page 53 and 54: Press Release. “Aid for tradecapa
Page 55 and 56: About theWBCSDWBCSDThe World Busine

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