Kai Gilb

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Some PlayersPostenWebteam - Value Management CertifiedProject Owner: Anne Hognestad anne.hognestad@posten.noProduct Owner: Terje Berget terje.berget@posten.noLin Smitt-Amundsen & Kristin NygårdMany Business Groups and internal stakeholders.Kjetil Halvorsen kjetil.halvorsen@posten.noBekk & Ergo GroupScrum Master: Fredrik Bach fredrik.bach@bekk.noTechnical Architect: Stefan M. Landrø: stefan.landro@bekk.noGraphics: Espen SatverMorten Wille Johannessen, Markus Krüger, Dag StepanenkoNetLife ResearchUser Experience: Gjermund Also gjermund@netliferesearch.com Kjell-Morten Bratsberg ThorsenKai Gilb: Management Coach: KaiCopyright: Kai@Gilb.com© 2008 Kai Gilbonsdag 7. oktober 20091616
© 2008 Kai Gilbonsdag 7. oktober 200917
Page 2 and 3: We have a challenge ...onsdag 7. ok
Page 4 and 5: no external Value delivery?not even
Page 6 and 7: Our highest priority is to satisfy
Page 8 and 9: deliverShould we not try tovalue to
Page 11 and 12: Development Methods• “Normal”
Page 13 and 14: © 2008 Kai Gilbonsdag 7. oktober 2
Page 15: getting better• version 1 - put t
Page 19 and 20: LearnStakeholdersMeasureValuesIdent
Page 21 and 22: LearnStakeholdersMeasureValuesSolut
Page 23 and 24: LearnStakeholdersMeasureValuesDevlo
Page 25 and 26: LearnStakeholdersMeasureValuesMeasu
Page 27 and 28: LearnStakeholdersMeasureValuesValue
Page 29 and 30: Value ManagementCopyright: Kai@Gilb
Page 31 and 32: Value ManagementCopyright: Kai@Gilb
Page 33 and 34: examplesCopyright: © 2008 Kai Kai@
Page 35: Finn.Raskt (Find.Fast)Scale: averag
Page 38 and 39: WargameCopyright: © 2008 Kai Kai@G
Page 44 and 45: Løsninger• 12 løsningsforslag4
Page 46 and 47: Forside2.Produktguide (fasettert)9.
Page 48 and 49: 3.Færre produkterPresentere det so
Page 50 and 51: 5.Større kjøpsknappUtformes som d
Page 52 and 53: Vise alle produkter og tjeneste
Page 54 and 55: Solution:Behovsorientert inndeling
Page 56 and 57: Solution:Produktsammenligning i sø
Page 58 and 59: Solution:Opplæring(Training)30 sec
Page 60 and 61: WargameValue Decision TableCopyrigh
Page 62 and 63: LearnStakeholdersMeasureValuesDevlo
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about75services© 2008 Kai Gilbonsd
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7services© 2008 Kai Gilbonsdag 7.
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LearnStakeholdersMeasureValuesMeasu
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?Copyright: Kai@Gilb.com© 2008 Kai
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“Our challenge is to measure in p
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Penalty Time:Wrong Service: The ser
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Measurements:Establishing Past Leve
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Measurements:Establishing Status Le
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Noen interessante observasjoner:
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Value Decision TablesStakeholder Va
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Stakeholder Value ExamplesKFS.Charg
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Copyright: Kai@Gilb.com© 2008 Kai
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Business to StakeholderValue Decisi
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Business OwnersSteering CommitteePu
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the road ahead ...“Our challenge
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take home pointsCopyright: © 2008
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Clear QuantifiedStakeholder ValuesP
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We have a challenge ...onsdag 7. ok
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Kai Gilb

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