Kai Gilb

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deliverShould we not try tovalue to stakeholders,understand and definewithinwhatagreeableour stakeholdersresources.value?And set out to deliver that!Our highest priority is to satisfy the customerthrough early and continuous deliveryof valuable software.© 2008 Kai Gilbonsdag 7. oktober 20098
history• Posten Norge AS bought a seriesof companies• within Logistics, Package transport, CRMand Storage• in Norway, Sweeden, Denmark, Finland,UK, Holland and Estonia.Copyright: Kai@Gilb.com© 2008 Kai Gilbonsdag 7. oktober 200999
Page 2 and 3: We have a challenge ...onsdag 7. ok
Page 4 and 5: no external Value delivery?not even
Page 6 and 7: Our highest priority is to satisfy
Page 11 and 12: Development Methods• “Normal”
Page 13 and 14: © 2008 Kai Gilbonsdag 7. oktober 2
Page 15 and 16: getting better• version 1 - put t
Page 17 and 18: © 2008 Kai Gilbonsdag 7. oktober 2
Page 19 and 20: LearnStakeholdersMeasureValuesIdent
Page 21 and 22: LearnStakeholdersMeasureValuesSolut
Page 23 and 24: LearnStakeholdersMeasureValuesDevlo
Page 25 and 26: LearnStakeholdersMeasureValuesMeasu
Page 27 and 28: LearnStakeholdersMeasureValuesValue
Page 29 and 30: Value ManagementCopyright: Kai@Gilb
Page 31 and 32: Value ManagementCopyright: Kai@Gilb
Page 33 and 34: examplesCopyright: © 2008 Kai Kai@
Page 35: Finn.Raskt (Find.Fast)Scale: averag
Page 38 and 39: WargameCopyright: © 2008 Kai Kai@G
Page 44 and 45: Løsninger• 12 løsningsforslag4
Page 46 and 47: Forside2.Produktguide (fasettert)9.
Page 48 and 49: 3.Færre produkterPresentere det so
Page 50 and 51: 5.Større kjøpsknappUtformes som d
Page 52 and 53: Vise alle produkter og tjeneste
Page 54 and 55: Solution:Behovsorientert inndeling
Page 56 and 57: Solution:Produktsammenligning i sø
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Solution:Opplæring(Training)30 sec
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WargameValue Decision TableCopyrigh
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LearnStakeholdersMeasureValuesDevlo
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© 2008 Kai Gilbonsdag 7. oktober 2
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about75services© 2008 Kai Gilbonsd
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7services© 2008 Kai Gilbonsdag 7.
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LearnStakeholdersMeasureValuesMeasu
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?Copyright: Kai@Gilb.com© 2008 Kai
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“Our challenge is to measure in p
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Penalty Time:Wrong Service: The ser
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Measurements:Establishing Past Leve
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Measurements:Establishing Status Le
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Noen interessante observasjoner:
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Value Decision TablesStakeholder Va
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Stakeholder Value ExamplesKFS.Charg
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Copyright: Kai@Gilb.com© 2008 Kai
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Business to StakeholderValue Decisi
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Business OwnersSteering CommitteePu
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the road ahead ...“Our challenge
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take home pointsCopyright: © 2008
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Clear QuantifiedStakeholder ValuesP
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We have a challenge ...onsdag 7. ok
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Kai Gilb

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