Kai Gilb

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3.Færre produkterPresentere det som i dag erulike produkter somalternativer på etproduktark48Copyright NetLife Research - www.netliferesearch.com - kontakt@netliferesearch.comNetLife Research AS,onsdag 7. oktober 200948
4.Grunnere navigasjonSlik at brukerne kommerraskere til malenproduktgruppe.Legges inn mulighet til å gikategoriseringer påproduktgruppemalen.12.ChatKundeservice svarermanuelt på hvilket produktsom passer for kunden.49Copyright NetLife Research - www.netliferesearch.com - kontakt@netliferesearch.comNetLife Research AS,onsdag 7. oktober 200949
Page 2 and 3: We have a challenge ...onsdag 7. ok
Page 4 and 5: no external Value delivery?not even
Page 6 and 7: Our highest priority is to satisfy
Page 8 and 9: deliverShould we not try tovalue to
Page 11 and 12: Development Methods• “Normal”
Page 13 and 14: © 2008 Kai Gilbonsdag 7. oktober 2
Page 15 and 16: getting better• version 1 - put t
Page 19 and 20: LearnStakeholdersMeasureValuesIdent
Page 21 and 22: LearnStakeholdersMeasureValuesSolut
Page 23 and 24: LearnStakeholdersMeasureValuesDevlo
Page 25 and 26: LearnStakeholdersMeasureValuesMeasu
Page 27 and 28: LearnStakeholdersMeasureValuesValue
Page 29 and 30: Value ManagementCopyright: Kai@Gilb
Page 31 and 32: Value ManagementCopyright: Kai@Gilb
Page 33 and 34: examplesCopyright: © 2008 Kai Kai@
Page 35: Finn.Raskt (Find.Fast)Scale: averag
Page 38 and 39: WargameCopyright: © 2008 Kai Kai@G
Page 44 and 45: Løsninger• 12 løsningsforslag4
Page 46 and 47: Forside2.Produktguide (fasettert)9.
Page 50 and 51: 5.Større kjøpsknappUtformes som d
Page 52 and 53: Vise alle produkter og tjeneste
Page 54 and 55: Solution:Behovsorientert inndeling
Page 56 and 57: Solution:Produktsammenligning i sø
Page 58 and 59: Solution:Opplæring(Training)30 sec
Page 60 and 61: WargameValue Decision TableCopyrigh
Page 62 and 63: LearnStakeholdersMeasureValuesDevlo
Page 66 and 67: about75services© 2008 Kai Gilbonsd
Page 68 and 69: 7services© 2008 Kai Gilbonsdag 7.
Page 70 and 71: LearnStakeholdersMeasureValuesMeasu
Page 72 and 73: ?Copyright: Kai@Gilb.com© 2008 Kai
Page 74 and 75: “Our challenge is to measure in p
Page 76 and 77: Penalty Time:Wrong Service: The ser
Page 78 and 79: Measurements:Establishing Past Leve
Page 80 and 81: Measurements:Establishing Status Le
Page 82 and 83: Noen interessante observasjoner:
Page 84 and 85: Value Decision TablesStakeholder Va
Page 86 and 87: Value Decision TablesStakeholder Va
Page 88 and 89: Stakeholder Value ExamplesKFS.Charg
Page 90 and 91: Copyright: Kai@Gilb.com© 2008 Kai
Page 92 and 93: Business to StakeholderValue Decisi
Page 94 and 95: Business OwnersSteering CommitteePu
Page 96 and 97: the road ahead ...“Our challenge
Page 98 and 99:
take home pointsCopyright: © 2008
Page 100 and 101:
Clear QuantifiedStakeholder ValuesP
Page 102 and 103:
Value Decision TablesStakeholder Va
Page 104 and 105:
We have a challenge ...onsdag 7. ok
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Kai Gilb

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