Agenda - Thursday, February 16, 2012 - VTA

ecorded 9,814 miles between major mechanical schedule losses, a 7.2% increase compared to
the same period in FY 2011, exceeding the established goal of 8,000 miles.
Light Rail miles between major mechanical schedule losses recorded 30,027 fell by 17.8%
compared to the same period in FY 2012. The 12-month trend miles between mechanical
scheduled loss was 35,568 miles, a 12.9% decrease from last year. Unscheduled absenteeism for
Operator and Maintenance personnel met established goals with the exceptions of Bus
Maintenance.
Through FY 2012 second quarter, Light Rail on-time performance was 90.3%, up from last
year’s 87.8%. Bus on-time performance recorded 86.4%, down from last year’s 88.2%.
Paratransit (page 20 of the report)
Through the first six months of FY 2012, Paratransit ridership decreased by 6.2% from 410,820
in FY 2011 to 385,240 this year. Ridership declined as the number of active Paratransit
customers decreased 6.2%, new Paratransit enrollments have decreased 6.9%, the number of
Paratransit eligible customers has decreased 8.8%, and seniors using Senior Transportation rides
before they begin to use the ADA Paratransit trips. In addition, declines in eligibility are
partially due to other transportation services provided by Outreach.
The net operating cost during the first six months of FY 2012 was $9.15 million, down 6.5%
compared to the same period last fiscal year. Costs declined due to ridership decreases, the
ride-sharing efforts with other health and human service agencies and the use of fuel efficient
vehicles.
The net operating cost per Paratransit passenger trip through the second quarter of FY 2012 was
$23.76, 0.3% less than the $23.84 net cost per trip recorded in FY 2011, and meeting the
established goal of $27.00.
Inter-Agency Partners and Contracted Services (page 6 of the report)
VTA’s Inter-agency partners and contracted services ridership results are as follows:
• Dumbarton Express ridership was 136,033, up by 4.0%.
• Highway 17 Express ridership was 167,111, up 22.0%.
• Monterey-San Jose Express ridership was 16,771, up by 6.8%.
• ACE ridership was 377,906, up by 11.3%.
• Caltrain ridership was 6.8 million, up by 9.2%.
• Caltrain shuttle ridership in Santa Clara County was 529,697, up 42.8%.
• ACE shuttle ridership was 123,189, up by 11.5%.
• IBM light rail shuttle ridership recorded 12,122 riders, up 10.1%.
Prepared By: Joonie Tolosa
Memo No. 3175
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