Paratransit Operating Statistics 5.a
SANTA CLARA VALLEY TRANSPORTATION AUTHORITY PARATRANSIT OPERATING STATISTICS FY <strong>2012</strong> Second Quarter Transit Operations Performance Report 2nd Quarter FY <strong>2012</strong> 2nd Quarter FY 2011 Percent Change FYTD <strong>2012</strong> FYTD 2011 Percent Change RIDERSHIP Clients 134,133 147,318 -9.0% 276,226 302,352 -8.6% Attendants 38,134 47,747 -20.1% 78,825 99,480 -20.8% Companions 15,565 6,126 154.1% 30,189 8,988 235.9% Total Ridership 187,832 201,191 -6.6% 385,240 410,820 -6.2% Average Weekday Trips 2,647 2,822 -6.2% 2,701 2,886 -6.4% Average Weekday Client Trips PREMIUM SERVICES 1,901 2,098 -9.4% 1,949 2,143 -9.1% Same Day Trips 387 505 -23.4% 744 928 -19.8% Second Vehicles 64 259 -75.3% 138 558 -75.3% Open Returns 149 146 2.1% 299 331 -9.7% Service Area Surcharge Trips 1,403 1,508 -7.0% 2,918 2,940 -0.7% Subscription Trips 21,462 27,192 -21.1% 45,708 58,740 -22.2% Total 23,465 29,610 -20.8% 49,807 63,497 -21.6% LEVEL OF SERVICE Revenue Miles 1,461,456 1,453,433 0.6% 2,977,594 2,961,195 0.6% Revenue Hours 73,311 78,185 -6.2% 149,339 <strong>16</strong>0,609 -7.0% Passenger Miles (NTD) ELIGIBILITY 2,068,344 1,984,878 4.2% 4,243,585 3,968,807 6.9% Total Data Cards Received 1,643 2,155 -23.8% 3,932 4,262 -7.7% New Applicants Certified 522 613 -14.8% 1,136 1,220 -6.9% New Applicants Denied 170 <strong>16</strong>2 4.9% 314 310 1.3% Clients Recertified 572 706 -19.0% 1,359 1,350 0.7% Clients Denied Recertification 143 <strong>16</strong>5 -13.3% 317 363 -12.7% Total Eligibility Assessments EXPENSES AND REVENUES 1,407 1,646 -14.5% 3,126 3,243 -3.6% EXPENSES Eligibility Certification Costs $128,262 $124,436 3.1% $265,111 $258,274 2.6% Broker Costs $872,409 $932,876 -6.5% $1,783,310 $1,888,960 -5.6% Vendor Costs $4,125,629 $4,367,521 -5.5% $8,451,462 $9,022,654 -6.3% Total Operating Costs REVENUES $5,126,300 $5,424,833 -5.5% $10,499,883 $11,<strong>16</strong>9,888 -6.0% Client Fare $518,492 $556,815 -6.9% $1,063,177 $1,148,291 -7.4% Other Fare $114,803 $78,667 45.9% $241,263 $203,555 18.5% Non-<strong>VTA</strong> Broker Revenue $19,2<strong>16</strong> $13,234 45.2% $41,401 $26,497 56.2% Total Revenue $652,511 $648,7<strong>16</strong> 0.6% $1,345,841 $1,378,343 -2.4% Net Expenses $4,473,789 $4,776,117 -6.3% $9,154,042 $9,791,545 -6.5% Fare Recovery Rate 12.35% 11.71% 5.5% 12.42% 12.10% 2.7% Capital Expenses $27,627 $46,651 -40.8% $54,595 $94,058 -42.0% Total Expenses $4,501,4<strong>16</strong> $4,822,768 -6.7% $9,208,637 $9,885,603 -6.8% COST PER PASSENGER TRIP (excludes capital expenses) Total Reported Costs $ 27.29 $ 26.96 1.2% $27.26 $27.19 0.2% Fare Revenue $ 3.37 $ 3.<strong>16</strong> 6.7% $3.39 $3.29 2.9% Non-fare revenue $ 0.10 $ 0.07 42.9% $0.11 $0.06 83.3% Net Cost $ 23.82 $ 23.73 0.4% $23.76 $23.84 -0.3% PERFORMANCE Passengers / Revenue Hour 2.60 2.60 0.0% 2.58 2.56 0.8% Passenger Miles / Passenger Trip 11.00 9.90 11.1% 11.00 9.70 13.4% Late Rate* 3.0% 3.1% -3.2% 1.5% 1.5% 0.0% *Paratransit Trip Late Rate: Percentage of paratransit client trips that performed their pick-ups 10 or more minutes after the end of the client’s scheduled 30-minute pick-up window. 20 5.a