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Agenda - Thursday, February 16, 2012 - VTA

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SANTA CLARA VALLEY TRANSPORTATION AUTHORITY<br />

SUMMARY OF PERFORMANCE<br />

FY <strong>2012</strong> Second Quarter Transit Operations Performance Report<br />

Ridership (page 7 of the report)<br />

Bus ridership through the first six months of FY <strong>2012</strong> totaled <strong>16</strong>.0 million, a 3.1% increase<br />

compared to the same period of the previous fiscal year. Average weekday ridership was 103,963<br />

up 3.7%.<br />

Light rail ridership recorded 5.3 million boardings through the second quarter of FY <strong>2012</strong>, an<br />

increase of 4.1% compared to the same period last year. Average weekday ridership was also up<br />

by 4.1% from 32,035 recorded last year to 33,338 this year.<br />

Overall, FY <strong>2012</strong> System ridership (bus and rail) was up by 3.4%. Average weekday ridership<br />

increased by 3.8%, from 132,293 last year to 137,301 this year.<br />

Key Performance Indicators (page 6 of the report)<br />

The daily service reliability performance during the first six months of FY <strong>2012</strong> was 99.70%,<br />

slightly lower than last year’s 99.72%, but exceeding the established goal of 99.55%. Bus<br />

recorded 9,814 miles between major mechanical schedule losses, a 7.2% increase compared to<br />

the same period in FY 2011, exceeding the established goal of 8,000 miles.<br />

Light Rail miles between major mechanical schedule losses recorded 30,027 fell by 17.8%<br />

compared to the same period in FY <strong>2012</strong>. The 12-month trend miles between mechanical<br />

scheduled loss was 35,568 miles, a 12.9% decrease from last year. Unscheduled absenteeism for<br />

Operator and Maintenance personnel met established goals with the exceptions of Bus<br />

Maintenance.<br />

Through FY <strong>2012</strong> second quarter, Light Rail on-time performance was 90.3%, up from last<br />

year’s 87.8%. Bus on-time performance recorded 86.4%, down from last year’s 88.2%.<br />

Paratransit (page 20 of the report)<br />

Through the first six months of FY <strong>2012</strong>, Paratransit ridership decreased by 6.2% from 410,820<br />

in FY 2011 to 385,240 this year. Ridership declined as the number of active Paratransit<br />

customers decreased 6.2%, new Paratransit enrollments have decreased 6.9%, and the number of<br />

Paratransit eligible customers has decreased 8.8%. In addition, declines in eligibility are partially<br />

due to other transportation services provided by Outreach.<br />

The net operating cost during the first six months of FY <strong>2012</strong> was $9.15 million, down 6.5%<br />

compared to the same period last fiscal year. Costs declined due to ridership decreases, the<br />

ride-sharing efforts with other health and human service agencies and the use of fuel efficient<br />

vehicles.<br />

The net operating cost per Paratransit passenger trip through the second quarter of FY <strong>2012</strong> was<br />

$23.76, 0.3% less than the $23.84 net cost per trip recorded in FY 2011, and meeting the<br />

established goal of $27.00.<br />

1<br />

5.a

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