SOCIAL ANXIETYhave developed resources and therapies for SADthat can be offered on the Internet (Erwin, Turk,Heimberg, Fresco, & Hantula, 2004).In addition to being more accessible thanin-person therapies, IBTs also appear to behighly effective. Over the past decade,numerous studies have demonstrated the clinicalsignificance of IBTs by assessing their effectsizes. Researchers have commonly usedCohen’s d as a measure of effect size whencomparing symptom reduction in groupsreceiving an IBT to groups receiving notreatment or an alternative treatment. It isimportant to note that the meaning of themagnitude of Cohen’s d is dependent upon thecontext of the study, and thus it is necessary toconsult the relevant literature for typicaltreatment effect sizes. The authors of a metaanalysisof psychological and pharmacologicaltreatments of SAD (Acarturk, Cuijpers, vanStraten, & de Graaf, 2009) suggest that effectsizes of d = 0 to d = 0.32 are to be consideredsmall, effect sizes ranging from d = 0.33 to d =0.55 are to be considered moderate, and effectsof d = 0.56 and above are to be consideredlarge. Hedges’g is another measure of effect sizeused in the literature that provides a moreconservative value, and uses the same ratingsystem of small, moderate and large as Cohen’sd.Numerous studies have found InternetCognitive-Behavioral Therapy (ICBT) to beeffective in reducing symptoms of SAD (e.g.Andersson, Carlbring, & Furmark, 2012;Andersson et al., 2012; Berger, Hohl, &Caspar, 2009; Botella et al., 2009; Furmark etal., 2009; Hedman et al., 2011a; Hedman et al.,2011b; Hedman et al., 2011c; Tillfors et al,2013; Titov, Andrews, Choi, Schwencke, &Mahoney, 2008; Titov, Andrews, & Schwencke,2008; Titov, Andrews, Schwencke, Drobny, &Einstein, 2008). The effect sizes found in thesestudies were large, ranging from d = 0.63(Furmark et al., 2009) to d = 1.28 (Tillfors et al.,2013). For studies which reported Hedge’s g,effect sizes for ICBT were found to be moderateand large, ranging from g = 0.5 (Hedman,2011b) to g = 0.75 (Andersson, Carlbring, &Furmark, 2012). These effect sizes are similarto those achieved with in-person therapies; forexample, Fedoroff and Taylor (2001) reportedthe effect sizes for CBT to be d = 0.94, exposuretherapy to be d = 1.31, and cognitive therapy tobe d = 0.78. ICBT has also been found to beeffective for treating adults (Titov, Andrews,Kemp, & Robinson, 2010) and high schoolstudents (Tillfors et al., 2013). Moreover,studies have shown that improvements inquality of life (QOL), and reductions insymptoms of SAD, depression and generalanxiety were maintained for 12 months (Botellaet al., 2009), 30 months (Carlbring, Nordgren,Furmark & Andersson, 2009) and five years(Hedman et al., 2011c), after treatment.Researchers have worried that thetherapeutic alliance may be compromised inIBTs as clients spend significantly less timeconferring with therapists, and may never meettheir therapists in person (Andersson et al.,2012). However, a study assessing therapeuticalliance in ICBT treatments for depression,Generalized Anxiety Disorder, and SAD foundthat the mean ratings of therapeutic alliancereported by participants receiving ICBT weresimilar to those reported by individualsreceiving in-person treatments (Andersson et al.,2012). Furthermore, even though theresearchers found large treatment effects forICBT, there was a non-significant correlationbetween clients’ ratings of therapeutic allianceand treatment outcomes. This suggests thestrength of the therapeutic alliance may notnecessarily affect the outcomes of ICBT, andtherefore its success depends on other factors.This is supported by a study by Furmark et al.(2009), which found that the effect size ofguided ICBT was comparable to unguidedbibliotherapy. However, two others studies(Nordgreen et al., 2012; Titov et al., 2008) havefound that guided ICBT increased participants’adherence to the self-help modules better thanunguided ICBT, and resulted in the completionof more modules. Although therapist guidanceincreases the cost of treatment, it alsoencourages individuals to complete moremodules, thereby increasing the likelihood they
SOCIAL ANXIETYwill benefit from treatment. Thus, guided IBTsmay reduce the overall economic burden ofSAD better than unguided IBTs.Further research is clearly required toassess the necessity of therapist guidance inICBT, as it may be an additional cost that detersindividuals from seeking help. Nevertheless,therapist-led ICBT is still much less expensivethan face-to-face CBT and CBGT. Indeed, anexamination of the cost-effectiveness oftherapist-guided ICBT to CGBT (Hedman et al.,2011b) found that both therapies equallyreduced the economic burden associated withthe disorder. However, because ICBT also hadlower intervention costs, the researchersconsidered it to be more cost-effective.Furthermore, since CGBT is generally lessexpensive than CBT, it suggests that ICBT ismore cost-effective than CBT.Virtual Reality Therapy (VRT) isanother type of therapy for SAD that has beensuccessfully delivered on the Internet. Indeed,Yuen et al. (2013) report that Acceptance BasedBehavioral Therapy (ABBT) can be effectivelyoffered using a free, online, interactive gamecalled “Second Life”. In the game, clientscommunicate through headsets or typedmessages to therapists, and participate inexposure exercises that appear to be as effectiveas real-life exposure. Yuen et al. (2013), forinstance, demonstrated that VRT yielded verylarge effect sizes of d = 1.14 to d = 1.50 on posttreatmentmeasures of SAD. Although the studywas conducted with only 14 participants andtherefore has insufficient statistical power, theresults are consistent with other preliminarystudies in which VRT was found to be aneffective treatment for SAD and public speakingfears (Anderson, Rothbaum, & Hodges, 2003;Anderson, Zimand, Hodges, & Rothbaum,2005; Harris, Kemmerling, & North, 2002).These studies demonstrate that online games canbe used to provide both long-distance therapy,as well as treatment to individuals reluctant toseek in-person therapy.Assisted PopulationAs with any treatment, there are certainpopulations appearing to benefit more fromICBT. For example, a study of the determinantsof treatment effects for both ICBT and CBGT(Hedman et al., 2012a) found that the clientswho showed the largest reduction in symptomswere those who worked full time, were able toadhere to treatment, and had “children”, “lessdepressive symptoms” and a “higher expectancyof treatment effectiveness” (p. 126). However,research about the assisted population remainslimited. For instance, previous studies assessingthe effectiveness of IBTs for SAD excludedparticipants who had co-morbid diagnoses orwere in immediate crisis, and thus it is notcurrently known how effective IBTs might befor individuals with more complex diagnoses.Furthermore, studies have mainlyincluded participants under the age of 64. Forthis reason, it is currently unclear whetherindividuals aged 65 years and over would findIBTs helpful. Social Anxiety Disorder is still asignificant concern in later life, with the 12-month prevalence rate reported to be 1.32% forindividuals aged 55 or older (Cairney et al.,2007). Additionally, 70% of Canadians over 55,and 51% of Canadians aged 65 to 74 areInternet users (Statistics Canada, 2009).Therefore, it would be beneficial for futurestudies to examine how an older populationmight respond to IBTs, and how treatmentsmight be modified for this population.Individuals who do not have access to acomputer or Internet cannot benefit from IBTs.However, an estimated 79% of Canadianhouseholds reportedly have Internet access(Statistics Canada, 2011). Consequently, ICBTmay be able to reach a larger and more diversepopulation compared to in-person therapies.Indeed, a study comparing a clinical populationof SAD sufferers to a group who sought helpfrom an Internet clinic revealed that individualsin the Internet group were “older, less likely tobe male” as well as “less likely to be marriedbut equally well educated and as likely to beemployed” (Titov, Andrews, Kemp &Robinson, 2010, p. 4). Individuals in the
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Zajonc, R. B. (1980). Feeling and t