united-utilities-annual-report-2015

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UNITED UTILITIES GROUP PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2015Stock Code: UU.unitedutilities.comShareholder informationKey dates3 August 2015Pay the 2014/15 final dividend25 November 2015Announce the half-year resultsfor the 2015/16 financial yearDividends paid direct to your bankWhy not make life easy andhave your dividends paidstraight into your bank?1 February 2016Pay the 2015/16 interimdividendMay 2016Announce the final results forthe 2015/16 financial yearJune 2016Publish the Annual Report andFinancial Statements for the2015/16 financial year• The dividend goes directly intoyour bank account and is availablestraight away• No need to pay dividend chequesinto your bank account• No risk of losing cheques in thepost• No risk of having to replace spoiledor out-of-date cheques• It’s cost-effective for yourcompanyGo to Equiniti formore information viashareview.co.ukTo take advantage of this, pleasecontact Equiniti via shareview.co.ukor complete the dividend mandateform that you receive with your nextdividend cheque.If you choose to have your dividendpaid directly into your bank accountyou’ll receive one tax voucher eachyear. This will be issued with theinterim dividend normally paid inFebruary and will contain details ofall the dividends paid in that tax year.If you’d like to receive a tax voucherwith each dividend payment, pleasecontact Equiniti.Online annual reporthelping life flow smoothlyhelping life flow smoothlyOur annual report is availableonline. View or download thefull Annual Report and FinancialStatements from:corporate.unitedutilities.comElectronic communicationsWe’re encouraging our shareholders toreceive their shareholder informationby email and via our website. Notonly is this a quicker way for you toreceive information, it helps us to bemore sustainable by reducing paperand printing materials and loweringpostage costs.Registering for electronicshareholder communications is verystraightforward, and is done onlinevia shareview.co.uk which is a websiteprovided by our registrar, Equiniti.To go straight to the investor pageon our website scan the QR codewith your smartphoneLog on to shareview.co.uk and you can:• set up electronic shareholdercommunication;• view your shareholdings;• update your address details if youchange your address; and• get your dividends paid directly intoyour bank account.Please do not use any electronicaddress provided in this notice or inany related document to communicatewith the company for any purposesother than those expressly stated.See further information online:corporate.unitedutilities.com164
UNITED UTILITIES GROUP PLC ANNUAL REPORT AND FINANCIAL STATEMENTS 2015Stock Code: UU.unitedutilities.comKeeping you in the pictureYou can find information about UnitedUtilities quickly and easily on ourwebsite: corporate.unitedutilities.comHere the annual report and financialstatements, corporate responsibilityreport, other reports, companyannouncements, the half-year andfinal announcements and associatedpresentations are published.RegistrarThe group’s registrar, Equiniti, canbe contacted on 0871 384 2041 ortextphone for those with hearingdifficulties: 0871 384 2255. Calls tothese numbers will be charged at 8pper minute plus network extras. Linesare open 8.30 am to 5.30 pm, Mondayto Friday excluding bank holidays.The address is:Equiniti, Aspect House, Spencer Road,Lancing, West Sussex, BN99 6DA.Overseas shareholders may contactthem on: +44 (0)121 415 7048Equiniti offers a share dealing serviceby telephone: 0845 603 7037 andonline: shareview.co.uk/dealingEquiniti also offers a stocks and sharesISA for United Utilities shares.For more information, call 0845 3000430 or go to: shareview.co.uk/dealingWarning to shareholdersREMEMBER: if it sounds too goodto be true, it probably is!Key shareholder factsBalance analysis as at31 March 20152.9274,8251-1,0006.4619,1221,001-10,000Number of holdings% of shares748 3.13Please be very wary of anyunsolicited contact about yourinvestments or offers of freecompany reports. It may be froman overseas ‘broker’ who could sellyou worthless or high risk shares.If you deal with an unauthorisedfirm, you would not be eligible toreceive payment under the FinancialServices Compensation Scheme.Further information and a listof unauthorised firms that havetargeted UK investors is availablefrom the Financial ConductAuthority atfca.org.uk/consumers/protectyourself/unauthorised-firms10,001-100,000Dividend history – pence per shareLooking after your investmentWe were delighted to retain ‘WorldClass’ status in the Dow JonesSustainability index for the seventhconsecutive year and, for the first time,we became leader in the multi-utilityand water sector. We achieved our bestever result in the Carbon DisclosureProject and are now members of the323 15.80100,001-1,000,00041.59941,000,001-10,000,00011 30.1010,000,001-to highestPrinted by Jones and Palmer on FSC® certified paperShareholders by locationUnited Kingdom 62%Europe 14%North America 21%Rest of the World 3%2011 2012 2013 2014 2015Interim 10.00 10.67 11.44 12.01 12.56Final 20.00 21.34 22.88 24.03 25.14Total ordinary 30.00 32.01 34.32 36.04 37.70FTSE 350 Disclosure Leadership Index.This year we also received 3.5 stars inBusiness in the Community’s corporateresponsibility index. Recently wesecured the Carbon Trust WaterStandard for our efforts to reducewater use in West Cumbria.This document is printed on Claro Silk Coated which containsEnvironmental Chlorine Free (ECF) virgin fibre sourced fromwell-managed, responsible, FSC® certified forests.SHAREHOLDER INFORMATION FINANCIAL STATEMENTSGOVERNANCE STRATEGIC REPORT165
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helping life flow smoothlyUnited Ut
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STRATEGICREPORTDetailing the past y
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GOVERNANCEThe corporate governance
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