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Professional Care 2015/16 Catalogue

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Service<br />

Delivery and payment conditions<br />

General information<br />

This catalogue replaces all previous<br />

price lists, catalogues and offers.<br />

Prices are non-binding and subject<br />

to change.<br />

Prices and delivery and payment<br />

terms<br />

All prices are given in euros (€) and<br />

exclude statutory VAT. Subject to<br />

price changes. Errors and omissions<br />

excepted. Orders of a net<br />

value of €150.00 or more are delivered<br />

free of charge to addresses in<br />

Germany and Austria.<br />

Risk is transferred to the purchaser<br />

as soon as the goods are handed<br />

over to the party responsible for<br />

transport or leave the seller's factory<br />

for delivery. At the request of<br />

the purchaser, deliveries can be<br />

insured on behalf of the purchaser<br />

at the purchaser's cost. Payment<br />

by direct debit: 3% discount;<br />

payment within 8 days of receipt<br />

of the invoice: 2% discount; payment<br />

within 30 days: no discount.<br />

Bank charges for chargebacks in<br />

the event of disputed/refused<br />

payments or an insufficient credit<br />

balance shall be borne by the<br />

purchaser.<br />

Natural disasters, poor harvests<br />

and changes on the global market<br />

cannot be foreseen; the prices for<br />

oils and herbs are therefore nonbinding.<br />

Ordering<br />

Orders can be placed by telephone,<br />

fax or e-mail. Orders are binding<br />

and governed exclusively by our<br />

delivery and payment terms. A<br />

written order confirmation shall<br />

only be provided if explicitly requested<br />

by the customer. The purchaser<br />

is responsible for ensuring<br />

that orders are correct and lawful.<br />

We do not examine the correctness<br />

or lawfulness of orders.<br />

Inspection of goods received<br />

The good must be checked in the<br />

presence of the party delivering to<br />

ensure that they are complete and<br />

undamaged before the delivery<br />

documents are signed, i.e. before<br />

you accept the goods. For insurance<br />

reasons, complaints at a<br />

later stage cannot be accepted. By<br />

signing, you confirm that you have<br />

received a complete and undamaged<br />

delivery.<br />

Returns and replacements<br />

Returns and replacements are<br />

only possible following written<br />

agreement. We reserve the right<br />

to return, at the customer's cost,<br />

items that have been returned<br />

to us without our agreement. We<br />

reserve the right to charge an administrative<br />

fee (based on cost) for<br />

handling returns.<br />

Retention of title<br />

Deliveries are made under full<br />

retention of title. The seller shall<br />

retain title until payment is made<br />

in full, even upon resale by the<br />

purchaser.<br />

Applicable law, competent courts<br />

and severability<br />

(1) These general terms and conditions<br />

and all business between the<br />

seller and purchasers based in Germany<br />

or abroad shall be governed<br />

by the law of the Federal Republic<br />

of Germany with the exception of<br />

business with purchasers<br />

based in Austria, which shall be<br />

governed by the law of the Republic<br />

of Austria.<br />

(2) If the purchaser is a merchant<br />

entered in the commercial register<br />

[Vollkaufmann] as defined in the<br />

Commercial Code [Handelsgesetzbuch],<br />

a legal person under public<br />

law or a public-law special fund, in<br />

Germany the courts of Traunstein<br />

and in Austria the courts of Salzburg<br />

shall have sole jurisdiction<br />

for all disputes arising from or in<br />

connection with the contract.<br />

(3) In the event that one of more<br />

provisions of these general terms<br />

and conditions or any provision<br />

of any another agreement be or<br />

become invalid, this shall not affect<br />

the validity of the remaining provisions.<br />

Closing provisions<br />

In the event that any part or passage<br />

of these terms and conditions<br />

become invalid as a result of<br />

changes in the law of obligations<br />

or in any other statutory provisions,<br />

the legally effective provision<br />

pursuant to the Commercial Code<br />

[HGB] that most closely corresponds<br />

to the actual meaning and<br />

business purpose of the invalid<br />

part or passage shall apply. The<br />

same shall apply in the event of<br />

any omissions.<br />

Prices subject to change. Printing<br />

errors excepted. All prices are<br />

given in euros (€) and exclude<br />

statutory VAT. Our above delivery<br />

and payment terms shall apply<br />

exclusively. Product images may<br />

differ from the actual products<br />

delivered.<br />

Prices: Correct as of August <strong>2015</strong><br />

103

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