Professional Care 2015/16 Catalogue
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Service<br />
Delivery and payment conditions<br />
General information<br />
This catalogue replaces all previous<br />
price lists, catalogues and offers.<br />
Prices are non-binding and subject<br />
to change.<br />
Prices and delivery and payment<br />
terms<br />
All prices are given in euros (€) and<br />
exclude statutory VAT. Subject to<br />
price changes. Errors and omissions<br />
excepted. Orders of a net<br />
value of €150.00 or more are delivered<br />
free of charge to addresses in<br />
Germany and Austria.<br />
Risk is transferred to the purchaser<br />
as soon as the goods are handed<br />
over to the party responsible for<br />
transport or leave the seller's factory<br />
for delivery. At the request of<br />
the purchaser, deliveries can be<br />
insured on behalf of the purchaser<br />
at the purchaser's cost. Payment<br />
by direct debit: 3% discount;<br />
payment within 8 days of receipt<br />
of the invoice: 2% discount; payment<br />
within 30 days: no discount.<br />
Bank charges for chargebacks in<br />
the event of disputed/refused<br />
payments or an insufficient credit<br />
balance shall be borne by the<br />
purchaser.<br />
Natural disasters, poor harvests<br />
and changes on the global market<br />
cannot be foreseen; the prices for<br />
oils and herbs are therefore nonbinding.<br />
Ordering<br />
Orders can be placed by telephone,<br />
fax or e-mail. Orders are binding<br />
and governed exclusively by our<br />
delivery and payment terms. A<br />
written order confirmation shall<br />
only be provided if explicitly requested<br />
by the customer. The purchaser<br />
is responsible for ensuring<br />
that orders are correct and lawful.<br />
We do not examine the correctness<br />
or lawfulness of orders.<br />
Inspection of goods received<br />
The good must be checked in the<br />
presence of the party delivering to<br />
ensure that they are complete and<br />
undamaged before the delivery<br />
documents are signed, i.e. before<br />
you accept the goods. For insurance<br />
reasons, complaints at a<br />
later stage cannot be accepted. By<br />
signing, you confirm that you have<br />
received a complete and undamaged<br />
delivery.<br />
Returns and replacements<br />
Returns and replacements are<br />
only possible following written<br />
agreement. We reserve the right<br />
to return, at the customer's cost,<br />
items that have been returned<br />
to us without our agreement. We<br />
reserve the right to charge an administrative<br />
fee (based on cost) for<br />
handling returns.<br />
Retention of title<br />
Deliveries are made under full<br />
retention of title. The seller shall<br />
retain title until payment is made<br />
in full, even upon resale by the<br />
purchaser.<br />
Applicable law, competent courts<br />
and severability<br />
(1) These general terms and conditions<br />
and all business between the<br />
seller and purchasers based in Germany<br />
or abroad shall be governed<br />
by the law of the Federal Republic<br />
of Germany with the exception of<br />
business with purchasers<br />
based in Austria, which shall be<br />
governed by the law of the Republic<br />
of Austria.<br />
(2) If the purchaser is a merchant<br />
entered in the commercial register<br />
[Vollkaufmann] as defined in the<br />
Commercial Code [Handelsgesetzbuch],<br />
a legal person under public<br />
law or a public-law special fund, in<br />
Germany the courts of Traunstein<br />
and in Austria the courts of Salzburg<br />
shall have sole jurisdiction<br />
for all disputes arising from or in<br />
connection with the contract.<br />
(3) In the event that one of more<br />
provisions of these general terms<br />
and conditions or any provision<br />
of any another agreement be or<br />
become invalid, this shall not affect<br />
the validity of the remaining provisions.<br />
Closing provisions<br />
In the event that any part or passage<br />
of these terms and conditions<br />
become invalid as a result of<br />
changes in the law of obligations<br />
or in any other statutory provisions,<br />
the legally effective provision<br />
pursuant to the Commercial Code<br />
[HGB] that most closely corresponds<br />
to the actual meaning and<br />
business purpose of the invalid<br />
part or passage shall apply. The<br />
same shall apply in the event of<br />
any omissions.<br />
Prices subject to change. Printing<br />
errors excepted. All prices are<br />
given in euros (€) and exclude<br />
statutory VAT. Our above delivery<br />
and payment terms shall apply<br />
exclusively. Product images may<br />
differ from the actual products<br />
delivered.<br />
Prices: Correct as of August <strong>2015</strong><br />
103