BT WHOLESALE ETHERNET GIVE YOUR CUSTOMERS THE EDGE

Deliver high-quality voice traffic as well as data withless risk of jitterWhen synchronisation and real-time functionality are vital – for applicationssuch as VoIP calls, videoconferencing and online collaboration tools – yourcustomers need a connectivity solution with limited latency and reduced jitter.This is precisely what BT Wholesale Ethernet offers.BT Wholesale Ethernet, as a 21CN solution, harnesses the capabilities ofBT’s new MPLS platform as its delivery mechanism. This provides noticeableimprovements over the transmission quality of existing ATM-based services.Extend your reach – and your marketsYou can be where your customers need you – and compete on level ground – byextending your own network cost effectively with BT Wholesale Ethernet. Anational metropolitan coverage of 106 nodes will be available in June 2008,and will increase to 600 by March 2009. With an increase to 1,100 Ethernetaccess points planned for the future, you can effectively be far closer to yourcustomers on a UK-wide basis. Utilising the BT Wholesale Ethernet network willultimately minimise distance dependant access costs.Make life simpler with self-service online ordering andfault managementThe BT Wholesale Ethernet Portal is still being developed and will be availablein August 2008. During the period up to the launch of the portal your accountteam will work with you when placing orders via Customer Requirement Forms(CRFs). The portal is available for a limited number of customers to trial, and ifyou would like to take part please contact your account team.Once the portal is launched you can look forward to saving administration timeand improving your own business efficiencies. Our 24/7 service enables youto obtain quotes for BT Wholesale Ethernet, place orders, report faults andmonitor their status at any time that is convenient to you, without making a callto the BT Wholesale Service Centre team.You can also opt to have automatic update on the progress on your orders orrepairs sent to you by text message, email or by phone, so that you are in abetter position to keep your customers better informed.Be sure of high reliability with Service LevelAgreementsWe are so confident of the robust performance and high resilience of BTWholesale Ethernet that we offer Service Level Agreements (SLAs) for bothservice and repair. It means you can be sure of providing your customers withthe service excellence they expect of you.To find out more about BT Wholesale Ethernet, please contact your BT WholesaleAccount Manager – or go to: www.btwholesale-engage.com/wholesaleethernetBT WHOLESALE ETHERNETKEY FEATURESAvailable at launch• Circuit bandwidths of between1Mbit/s and 1Gbit/s• Fibre access speeds of 10Mbit/s,100Mbit/s and 1Gbit/s• 106 nodes throughout the UK atlaunch (planned to increase to600 by March 2009)• 21CN MPLS network delivery:less jitter for VoIP and othervoice applications• Versatility: both point-topointand point-to-multipointtopologies• Easy scalability with real-timeupgrades/downgrades andburstable bandwidth• Self-service online portal(not available for launch) forautomated quotes, ordering,fault reporting and statusupdates• MIS reporting dashboard• End-to-end management,testing and diagnostics for thecore network• Market-competitive wholesalepricingincluding hub sitediscounts• Feature-based billing withmonthly payment options• Service Level Agreements (SLAs)on provision and repair• Service Level Guarantees (SLGs)evolving to meet futureneeds by:• Additional access speed optionsof 10Gbit/s• Full rollout of 1,100 Ethernetaccess nodes throughout the UK• Any-to-any configurations• Deterministic routing• Ethernet over copper accesscapability: ‘Ethernet in the firstmile’• 3rd CoS (Class of Service)