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❐❐Problems replaying movies in My MediaꕢꕢI cannot view the files on the Movie List.• Check whether the file on the USB storage device can be read on a computer.• Check whether the file extension is supported.ꕢꕢThe file is invalid. The above error message appears. Sound, video orsubtitles is not normal.• Make sure that the file replays normally on the computer’s video player. (Check fordamaged files.)• Check if My Media can support the selected file.✎ ✎ For information on requesting service, refer to the following menu.SETTINGS ➾ Customer Support ➙ Product/Service Info.