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LAKELAND COLLEGE Annual Repor t 2008 - 2009

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12<br />

ANNUAL REPORT <strong>2008</strong>-<strong>2009</strong><br />

advisory committee members, adult learning councils in the<br />

region and high schools in Western Canada.<br />

E <strong>Repor</strong>t to the Community was distributed via Canada Post<br />

to 29,850 homes within 100 km of Lakeland campuses.<br />

E Website consultation with Noel-Levitz concluded in early<br />

<strong>2009</strong>.<br />

E Virtual tours, a comprehensive calendar of events, a new<br />

campus life template and customized FAQ service were<br />

added to the website. Embedded video became more<br />

common and a new library website went online in the<br />

spring.<br />

E Ongoing search engine optimization consultation was<br />

started to improve the rankings of Lakeland program pages.<br />

E Forty-four e-mails were sent to 8,145 addresses. These<br />

e-mail campaigns started in November <strong>2008</strong> with weekly<br />

welcomes to prospective students as well as specific<br />

e-mails related to news, admissions information, activities<br />

and events. The open rate average was 27 per cent.<br />

Goal – Engaging our community<br />

Initiatives<br />

1. Cultivate partnerships with government.<br />

Objectives for <strong>2008</strong>-<strong>2009</strong><br />

• Develop key messages and advocacy protocol guide.<br />

• Create inventory of staff, student, board, and alumni linkages<br />

with elected officials.<br />

• Hold brown bag luncheons with employees to share key<br />

messages and discuss their role in advocacy.<br />

Analysis<br />

E Key priorities document was created and used by the board<br />

of governors.<br />

E A list of people who have connections with elected officials<br />

was compiled.<br />

E Key messages document to be created in <strong>2009</strong>-2010.<br />

2. Support our region.<br />

Objectives for <strong>2008</strong>-<strong>2009</strong><br />

• Provide consistent training for all staff and faculty on the<br />

issue of public relations and dealing with the media.<br />

• Ensure Lakeland presence at local and regional events.<br />

• Clarify policy for external use of College facilities.<br />

• Add newsletter Lakeland Link to Lakeland’s website and<br />

make media, alumni and community members aware that the<br />

Link is available online.<br />

Analysis<br />

E Lakeland Link was added to the website and throughout<br />

the year, the page was accessed 2,057 times. Midway<br />

through the year, The Link was also uploaded to Yudu, a<br />

free e-document site. The 21 issues on Yudu were viewed a<br />

total of 5,346 times. The Link is also emailed to media and<br />

advisory committee members.<br />

E Lakeland was well represented by employees, students and<br />

board members at lots of events throughout the region.<br />

3. Work with industry.<br />

Objectives for <strong>2008</strong>-<strong>2009</strong><br />

• Revitalize program advisory committee process, objectives<br />

and rationale.<br />

• Maintain list of employer and industry contacts.<br />

Analysis<br />

E A new advisory committee policy was created through a<br />

sub-committee of deans and chairs.<br />

4. Raise the College’s profile.<br />

Objectives for <strong>2008</strong>-<strong>2009</strong><br />

• Encourage student involvement in community; promote<br />

citizenship<br />

• Strategic recruitment of high profile members for program<br />

advisory committees.<br />

Analysis<br />

E An email was sent to all faculty asking them to talk to<br />

students about community involvement.<br />

E Student newspapers published information about volunteer<br />

opportunities.<br />

Goal – Funding our future<br />

Initiatives<br />

1. Increase financial resources.<br />

• Contract a grant researcher to search, write and prepare<br />

grant applications.<br />

• Continue the alumni annual giving campaign.<br />

• Launch a centennial fundraising campaign.<br />

• Increase contact with people who have attended Lakeland<br />

since 1998 in an effort to foster future donations.<br />

• Initiate an internal campaign.<br />

• Cultivate a culture of philanthropy among current students.<br />

Analysis<br />

E A manager of grants and foundations was hired in<br />

November <strong>2008</strong>.

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