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1. DEFINITIONS TERMS AND CONDITIONS Throughout this Vehicle Service Contract certain words and phrases are used that have special meanings. These terms appear in boldface type. Their meanings are listed below: Actual Cash Value (ACV): shall be the “average trade-in” value for the Vehicle, adjusted for mileage as shown in the then-current N.A.D.A. Official Used Car Guide. Administrator: refers to Dimension Service Corporation, 5500 Frantz Road, Suite 100, Dublin, Ohio 43017, (888) 705-8943. Aggregate Limit of Liability: means the total amount of benefits allowed during the term of this Service Contract. Breakdown: refers to the inability or failure of any Covered Part to perform the function for which it was intended by the manufacturer through the normal use of Your Vehicle. Contract, Service Contract, Vehicle Service Contract: refers to this Vehicle Service Contract which You have purchased from the Seller to protect Your Vehicle. Contract Purchase Date: means the initial date of Contract purchase by You. A thirty (30) day AND one thousand (1,000) mile waiting period begins on this date, during which no claims may be filed. No waiting period will apply if optional the First Day Coverage surcharge has been selected and paid for and the appropriate box is marked on the Declaration Page. Covered Component: any part or component listed as covered in Section 6. WHAT IS COVERED. Declaration Page: means the document that is attached to and forms part of this Vehicle Service Contract. It lists information regarding You, Your Vehicle, coverage selected and other vital information. Deductible: means the amount You must pay, as shown on the Declaration Page, per repair visit in the event of a Breakdown. If You have selected the Disappearing Deductible option, as shown on the Declaration Page, the Deductible will be waived provided You have repairs made at the Seller’s Repair Facility. Repair Facility: refers to the Repair Facility that is, has or will be performing repairs to Your Vehicle. Such facility must be licensed and/or approved by the state to perform automotive repairs. Such facility must work within labor rates and times as approved by the Administrator. Such facility must have a tax identification number, where required, and be capable of performing the needed repairs to Your Vehicle. Seller: refers to the entity from whom You purchased this Contract. Vehicle, Your Vehicle: refers to the Vehicle covered by this Contract as described on the Declaration Page of this Contract. We, Us, Our, Provider: refers to Autoguard Advantage Corporation (5500 Frantz Road, Suite 100, Dublin, Ohio 43017, (888) 705-8943), the entity that is obligated to perform under this Contract. You, Your, His/Her, Contract Holder: refers to the person named on this Contract as the purchaser of this Contract. 2. CONTRACT TERM This Contract shall be in effect as of the date the Contract was purchased from the Seller, provided this Contract is accepted by Us, and will expire upon reaching the Contract Expiration Date, shown on the Declaration Page, as of 12:01 a.m. Eastern Standard Time. THIS CONTRACT CONTAINS A MANDATORY WAITING PERIOD OF THIRTY (30) DAYS AND ONE THOUSAND (1,000) MILES FROM THE CONTRACT PURCHASE DATE. AN ADDITIONAL THIRTY (30) DAYS WILL BE ADDED TO YOUR VEHICLE PLAN’S EXPIRATION. THEREFORE THE WAITING PERIOD WILL NOT REDUCE THE ACTUAL TIME DURING WHICH YOU HAVE COVERAGE. CLAIMS INCURRED DURING THE WAITING PERIOD WILL NOT BE COVERED. We reserve the right to refuse, cancel, terminate or void any Contract which does not meet Our underwriting guidelines (except in Arizona), is submitted with insufficient payment or if You make a material misrepresentation in obtaining this Contract or in the submission of a claim. 3. LIMITS OF LIABILITY Our maximum limit of liability per loss shall be the lesser of the actual cost of the repair (the maximum per covered repair group is outlined below), or the Actual Cash Value of the Vehicle at the time of repair. Three thousand dollars ($3,000) for Engine claims; Two thousand dollars ($2,000) for Transmission claims; One thousand-five hundred dollars ($1,500) for Transfer Case claims; One thousand-five hundred dollars ($1,500) for Drive Axle claims; One thousand-five hundred dollars ($1,500) for Electrical claims (where applicable surcharge has been selected and paid); and/or One thousand-two hundred dollars ($1,200) for Air Conditioning claims (where applicable surcharge has been selected and paid). 4. OTHER SERVICE CONTRACTS, WARRANTIES OR INSURANCE POLICIES The term of this Contract may include a portion of the term of the manufacturer’s warranty issued to the original purchaser of the Vehicle. Coverage under this Contract is secondary to, and does not replace, the manufacturer’s warranty, but may provide certain additional benefits during the term of the manufacturer’s warranty. If more than one service contract, warranty or insurance policy can be applied to a Breakdown, coverage under this Contract shall be in excess over all other coverage, whether valid or collectible, except for benefits that may be applicable under Section 7. ADDITIONAL BENEFITS of this Contract. 5. OUR OBLIGATIONS If You experience a Breakdown during the term of this Contract within the United States or Canada, the We will pay the Repair Facility or reimburse You for the repair or replacement of the Covered Part(s) as described in this Contract, provided You have met Your obligations as stated in this Contract (see Section 12. WHAT TO DO IN THE EVENT OF A BREAKDOWN and Section 13. CONTRACT HOLDER’S OBLIGATIONS) and if the repair is not excluded under Section 11. WHAT IS NOT COVERED of this Contract. Replacement parts will be of like kind and quality and may include the use of new, remanufactured, rebuilt or NO CLAIMS WILL BE PAID WITHOUT PRIOR AUTHORIZATION! CLAIMS: (888) 705-8943 6/2015 Page 2 of 4
serviceable used parts at the sole discretion of the Administrator. Labor time for any repair shall be based on the then-current All-Data labor guide and labor rates shall be within accepted industry standards at the sole discretion of the Administrator. Additionally, the Administrator reserves the right to determine acceptable parts costs, in its sole discretion. 6. WHAT IS COVERED This Contract will provide coverage for the parts or components listed below, less any Deductible shown on the Declaration Page, provided all parts and components are functioning at the time of Vehicle purchase. Engine: all internally lubricated parts of the engine, including but not limited to pistons; piston rings; wrist pins; crankshaft and main bearings; connecting rods and rod bearings; camshaft and camshaft bearings; eccentric shaft; oil pump; push rods; rocker arms; rocker arm shafts; replaceable guides and seats; timing chain; timing gears; hydraulic lifters; intake and exhaust valves; and valve springs. Also engine torque strut; harmonic balancer; head gasket; timing belt; timing cover; intake and exhaust manifolds; valve covers; flexplate or flywheel (only if not damaged by a manual clutch disc or other clutch component); oil pan; dipstick and tube; engine block; engine mounts and cushions; pulleys; cylinder heads; water pump. Turbo/Supercharger: turbo or supercharger housing and all internally lubricated parts (only if damaged by the failure of a part covered under this coverage). Note: Only original OEM equipment qualifies for coverage. Transmission: all internally lubricated parts of manual or automatic transmissions, including but not limited to: gears; input and output shafts; bearings; oil pump; planetaries; pressure regulator valve; stator and stator shaft; sprags; separator plate; governor assembly; overdrive carrier; reaction carrier; center support; valve body; torque converter; parking lock actuator; dipstick and tube; vacuum modulator; internal linkage; transmission control unit. Note: Transmission case, dipstick and filler tube, torque converter housing and overdrive housing are also covered only if damaged by the covered failure of any of the above listed parts. Drive Axle: drive shaft; axle shaft(s); axle bearings; universal joints; constant velocity joints; ring and pinion gears; pinion bearings; supports; retainers; carrier assembly; side carrier bearings; thrust washers. Note: Drive axle housing is covered only if damaged by the covered failure of any of the above listed parts. 4WD/AWD: front drive shaft; axles; locking hubs; locking rings; differential; universal joints; constant velocity joints; main shaft; drive chain; gears; bearings; thrust washer and shims. Note: Transfer case housing is also covered only if damaged by the covered failure of any of the above listed parts. 7. ADDITIONAL BENEFITS Additional benefits are included with all plans. No deductible applies to additional benefits. Rental Reimbursement: In the event of a Breakdown covered by this Contract, We will pay or reimburse You for receipted expenses to rent a replacement vehicle (from a licensed rental agency) while Your Vehicle is at a Repair Facility. Coverage will be provided to You up to a maximum of forty dollars ($40) for every eight (8) hours or portion thereof of approved labor time to complete the covered repair with a five (5) day maximum, not to exceed two hundred dollars ($200). You must submit receipts to the Administrator for reimbursement. This coverage does not apply to service or parts delays or other time delays beyond Our control or that of the Repair Facility. Towing Benefit: In the event Your Vehicle becomes disabled due to a Breakdown which renders Your Vehicle inoperable, We will arrange to have the Vehicle transported, once per claim, to the Seller or the nearest Repair Facility within fifty (50) miles. You are responsible for any charges that exceed the stated coverage limit. 8. OPTIONAL SURCHARGES The following coverage applies if any of the optional surcharges have been selected and paid for and the appropriate box is marked on the Declaration Page. Air Conditioning (Factory Installed Only): compressor; compressor clutch and pulley; condenser; evaporator; accumulator; coil; expansion valve; blower motor; serpentine belt tensioner; power module; idler pulley and bearing; ducts and outlet hoses; orifice tube; high/low cutoff switches; pressure cycling switch; receiver/dryer. Note: If the covered costs to repair an R-12 system exceed the cost to convert to an R-143a system, the system will be converted to use R-143a refrigerant. Note: Refrigerant is also covered if required in connection with a covered Breakdown. Electrical: starter motor; alternator; voltage regulator; main battery; ignition module; ignition coil; distributor; starter solenoid; front and rear wiper motors; wiper module; washer pump and switch; power window motors; power seat motors; power door lock actuator; power antenna motor; power mirror motor; power trunk motor; rear spoiler motor; steering column motor; stepper motor, relays and pump; cruise control transducer; pole pieces; condenser fan motor; DK motor; headlight motor; idle air control motor; idle speed control motor; aspirator fan motor; phase control motor. First Day Coverage: If You have elected to purchase this optional coverage, this Vehicle Service Contract will not be subject to a thirty (30) day and one thousand (1,000) mile waiting period. Coverage begins on the date You purchased Your Vehicle as shown on the Declaration Page. Seals & Gaskets: provides coverage for leaking seals and gaskets for any covered part listed in Section 6. What Is Covered provided the Vehicle has less than 150,000 miles at the time of purchase and will continue until the Vehicle reaches 250,000 miles or the expiration date shown on the Declaration Page (whichever occurs first). Note: A seal or gasket must show an active leak or drip for coverage to apply; minor seepage is considered normal and will not be considered a breakdown. 9. MANDATORY SURCHARGES Business Use Vehicle: a surcharge is required if Your Vehicle is used for repair work, service work, route work and delivery work (ex: floral delivery, cable TV repair, plumber, vending machine attendant, catering company, medical supply delivery, home repairs, realtor, etc.). Vehicles used for farm use or oil field work are eligible provided their primary use is for transportation purposes and not used at any time for excessive hauling and/or off-road pasture or field work. Coverage is limited to single use drivers. Vehicles used for commercial towing, dump or refuse collection, hauling, taxi, livery, shuttle, rental, equipped with a snow plow, construction, racing or competitive driving, or emergency services are not eligible for coverage. Vehicles having multiple drivers are not eligible for coverage. Selection and purchase of the surcharge is required in order to make the Vehicle eligible for any coverage. The surcharge provides basic eligibility only, and does not add any additional coverage to this Contract. Oversized/Undersized Tires or Lift Kit (Up to 4”): If Your Vehicle has oversized tires, undersized tires or a lift kit (up to 4”) at the time of purchase, selection and purchase of the surcharge is required in order to make the Vehicle eligible for any coverage. The surcharge provides basic eligibility only, and does not add any additional coverage to this Contract. 10. FUTURE CONTRACT GUARANTEE NO CLAIMS WILL BE PAID WITHOUT PRIOR AUTHORIZATION! CLAIMS: (888) 705-8943 6/2015 Page 3 of 4
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