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HEADStartextended vehicle protection The Industry’s First Sliding Coverage Vehicle Service Contract! HeadStart is a unique program pioneering an industry first sliding coverage philosophy. The HeadStart coverage adjusts as a vehicle ages, going from the initial exclusionary (factory-level) coverage to a Lifetime Engine coverage, resulting in lower rates and happy customers. The uniqueness of this program doesn’t stop there! When a HeadStart contract is approaching its expiration, the contract holder can convert from HeadStart to Matrix Method’s popular GoMonthly program. GoMonthly includes the same coverages, features and benefits of HeadStart, but is offered at an affordable monthly price. Regardless of the vehicle’s mileage, GoMonthly will never expire as long your customer owns the vehicle and continues making the monthly payments. The HeadStart program includes, at no additional cost, full Roadside Assistance benefits, Tire and Wheel Road Hazard Protection, Windshield Repair, and Ding and Dent Removal coverages. For additional dealership back-end profits, HeadStart can be sold on your service drive on any vehicle 15 model years or newer with less than 200,000 miles. Eligibility Rate Structure Term Vehicle must be 15 model years old or newer and have less than 200,000 miles on the odometer Simplified four vehicle classifications – Asian, Domestic, European and Highline European 3 Months/Unlimited Mileage • 6 Months/Unlimited Mileage • 12 Months/Unlimited Mileage 18 Months/Unlimited Mileage • 24 Months/Unlimited Mileage Coverage Ultimate Coverage: Exclusionary (factory-level) coverage for vehicles with less than 75,000 miles at the time of the breakdown Deluxe Coverage: Extensive 16 component coverage for vehicles between 75,001 and 125,000 miles at the time of the breakdown Powertrain Plus Coverage: Comprehensive 8 component coverage, for vehicles between 125,001 and 200,000 miles at the time of the breakdown Lifetime Engine Coverage: For vehicles that accumulate greater than 200,000 odometer miles at the time of breakdown until the expiration date shown on the declaration page is reached Exclusive Features Included at No Additional Cost! Optional Coverage Mandatory Surcharges Additional Benefits Limit of Liability Deductible Options Tire and Wheel Road Hazard Protection • Windshield Repair Coverage Ding and Dent Removal First Day Coverage; $100 Deductible; $250 Disappearing Deductible Business Use 24/7/365 Roadside Assistance; Rental Reimbursement; Trip Interruption Reimbursement Actual Cash Value or $12,500 whichever is less $250 Standard, $100 Optional or $250 Disappearing Deductible
COMPONENT COVERAGES ULTIMATE* Vehicles with fewer than 75,000 odometer miles DELUXE* Vehicles with fewer than 125,000 odometer miles POWERTRAIN PLUS* Vehicles with fewer than 200,000 odometer miles Engine 4 4 4 Turbo/Supercharger 4 4 4 Transmission 4 4 4 Drive Axle 4 4 4 4x4/AWD 4 4 4 Suspension 4 4 Steering 4 4 Cooling 4 4 4 1 Air Conditioning 4 4 4 1 Fuel System 4 4 Brakes 4 4 Electrical 4 4 4 1 High Tech 4 4 Navigation 4 4 Seals and Gaskets 4 4 Wear and Tear 4 4 Factory Level Coverage 4 Taxes and Fluids 4 4 4 * Refer to the Vehicle Service Contract for complete details 1 Basic Coverage – Refer to the Vehicle Service Contract for complete details Vehicles with less than 75,000 odometer miles at the time of the breakdown: Exclusionary: The vehicle’s entire original factory installed mechanical and electrical components except what is specifically excluded in Paragraph 11 of the Vehicle Service Contract. Vehicles with between 75,001 and 125,000 odometer miles at the time of the breakdown: Engine: All internally lubricated parts of the engine, including but not limited to pistons; piston rings; wrist pins; crankshaft and main bearings; connecting rods and rod bearings; camshaft and camshaft bearings; eccentric shaft; oil pump; push rods; rocker arms; rocker arm shafts; replaceable guides and seats; timing chain; timing gears; hydraulic lifters; intake and exhaust valves; and valve springs. Also engine torque strut; harmonic balancer; head gasket; timing belt; timing cover; intake and exhaust manifolds; valve covers; flexplate or flywheel (only if not damaged by a manual clutch disc or other clutch component); oil pan; dipstick and tube; engine block; engine mounts and cushions; pulleys; cylinder heads; water pump. Turbo/Supercharger: Turbocharger or supercharger housing and all internally lubricated parts (only if damaged by the failure of a part covered under this named component coverage). Transmission: All internally lubricated parts of manual or automatic transmissions, including but not limited to: gears; input and output shafts; bearings; oil pump; planetaries; pressure regulator valve; stator and stator shaft; sprags; separator plate; governor assembly; overdrive carrier; reaction carrier; center support; valve body; torque converter; parking lock actuator; dipstick and tube; vacuum modulator; internal linkage; transmission control unit. Note: Transmission case, dipstick and filler tube, torque converter housing and overdrive housing are also covered only if damaged by the covered failure of any of the above listed parts. Drive Axle: Drive shaft; axle shaft(s); axle bearings; universal joints; constant velocity joints; ring and pinion gears; pinion bearings; supports; retainers; carrier assembly; side carrier bearings; thrust washers. Note: Drive axle housing is covered only if damaged by the covered failure of any of the above listed parts. 4X4/AWD: Front drive shaft; axles; locking hubs; locking rings; differential; universal joints; constant velocity joints; main shaft; drive chain; gears; bearings; thrust washer and shims. Note: Transfer case housing is also covered only if damaged by the covered failure of any of the above listed parts.
Page 2 and 3: BECOME MATRIX INSPIRED Unique Produ
Page 4 and 5: The Matrix Method is that one progr
Page 6 and 7: Matrix WarranTy Solutions’ No Cos
Page 8 and 9: jumpstart extended vehicle protecti
Page 10 and 11: component coverages Included in the
Page 12 and 13: Vehicle Service Contract For veh
Page 14 and 15: Vehicle Eligibility & Underwriti
Page 16 and 17: 1. DEFINITIONS TERMS AND CONDITIONS
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Page 20 and 21: COMPONENT COVERAGES Included in the
Page 22 and 23: Vehicle Service Contract For veh
Page 28 and 29: The Contract that You have purchase
Page 32 and 33: COMPONENT COVERAGES (cont.) Suspens
Page 34: program highlights (cont.) Lifetime
Page 41 and 42: High Tech: level control compressor
Page 43 and 44: 24-Hour Roadside Assistance When ar
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Page 47 and 48: COMPONENT COVERAGES (cont.) Suspens
Page 49 and 50: PROGRAM guidelines & vehicle eligib
Page 51 and 52: Vehicle Classification Guide Acur
Page 53 and 54: Declaration Page VEHICLE OWNER Cont
Page 55 and 56: information at all times. Should Yo
Page 57 and 58: Matrix Rewards Contract Number Firs
Page 59 and 60: extended vehicle protection no gap
Page 61 and 62: program details Fully Insured True
Page 65 and 66: setting THE BAR IN VEHICLE SERVICE

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