Neighbor-to-Neighbor

Neighbor-to-Neighbor Executive Summary
Mayor Dwight C. Jones’ vision is to “Build a Better Richmond” by creating a Tier One City that offers
a safe, supportive and culturally diverse environment – with world-class education, high-performance
government operating with fiscal responsibility, access to health care, thriving economic development, and
inclusive and unique neighborhoods.
Key to fulfilling the City of Richmond’s mission has been the creation of Neighbor-To-Neighbor (N2N), the
service department of the City of Richmond focused on increasing collaborative-based civic engagement and
volunteerism throughout the City of Richmond - built around Mayor Jones’ anti-poverty initiative and driven
by the seven components of the City’s Balanced Scorecard:
• Unique and Inclusive Neighborhoods
• Community Safety and Well-Being
• Education and Workforce Development
• Economic Growth
• Transportation Infrastructure
• Well-Managed Government
• Sustainability & The Natural Environment
Through the Office of the Deputy Chief Administrative Officer for Human Services and spearheaded by
Richmond’s Chief Service Officer, Paul Manning, N2N creates partnerships with citizens, government
employees, businesses, clubs, civic organizations, faith communities, schools, colleges and universities to
help the City of Richmond deliver on its promise to become a city where we will not send our neighbor in
need away when we have it in our power to give. We will help neighbors from one end of Richmond to the
other – Neighbor-To-Neighbor.
N2N Mission: To bring out the best in all citizens as we support our neighbors with a commitment to
service.
N2N Vision: Through meaningful integration of volunteers, the Neighbor-to-Neighbor (N2N) Program
will provide extraordinary civic engagement, whereby the City of Richmond will be strengthened through
cultivated relationships in each neighborhood.
N2N Values: Neighbor-to-Neighbor (N2N) causes citizens to aspire to be in closer relationship with their
neighbors with an express need to help the children, youth, elderly and persons with disabilities who reside
within the City of Richmond.
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N2N helps more Richmonders connect to service opportunities more easily.
N2N creates and/or elevates volunteer opportunities that address the City’s most urgent needs.
N2N helps public and non-profit agencies to use volunteers more effectively and strategically.
N2N promotes service as a core part of what it means to be a citizen of Richmond.
N2N measures progress against clear goals and creates accountability for results.
www.richmondgov.com/neighbortoneighbor
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