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Neighbor-to-Neighbor

Book 1 - Cities of Service

Book 1 - Cities of Service

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Service in Our City<br />

A comprehensive landscape analysis <strong>to</strong> obtain a<br />

full assessment of community assets, volunteer opportunities<br />

and service was the first step in the<br />

Mayor’s <strong>Neighbor</strong>-<strong>to</strong>-<strong>Neighbor</strong> (N2N) implementation<br />

plan. This assessment was crucial for the development<br />

of an N2N service plan that meets the<br />

city’s greatest needs and taps in<strong>to</strong> all of the community’s<br />

many strengths.<br />

The initial phase of the N2N assessment focused on assessing the strengths and interests<br />

of the city’s workforce <strong>to</strong> engage in community service. To identify employees’ areas of<br />

interest, a survey was conducted <strong>to</strong> create appropriate volunteer job opportunities. Volunteer<br />

job descriptions for city agencies were created outlining project requirements, such<br />

as location, beginning and end dates of project, skills, certifications if necessary, frequency<br />

and contact person. The second stage of the lanscape analysis was a community-wide assessment<br />

of service. The N2N initiative formed strong partnerships with primary volunteer<br />

organizations, such as AmeriCorps, United Way of Greater Richmond & Petersburg, Hands<br />

on Greater Richmond and Greater Richmond Volunteer Association. In addition, the city<br />

surveyed faith-based organizations of all denominations, corporations, other non-profit organizations<br />

and colleges and universities <strong>to</strong> engage them in the assessment process of the<br />

city’s volunteerism initiative.<br />

Following this process, data compiled from the surveys was used <strong>to</strong> develop a comprehensive<br />

landscape analysis <strong>to</strong> inform the N2N citywide service plan and act as a benchmark measurement<br />

<strong>to</strong> build upon. Furthermore, the Chief Service Officer continues <strong>to</strong> recruit and encourage<br />

cohesiveness among all key players in the increased service initiative, including the<br />

volunteer organizations, non-profit groups, and the valuable resources of area universities.<br />

www.richmondgov.com/neighbor<strong>to</strong>neighbor<br />

8

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