AScNSA Handbook 1 - Division of Applied Science and Technology ...

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6. Student Development Communication Channels It is vitally important for students to monitor any communication channel relating to academic matters and students activities. The main channels for promulgating information to students are – 1. E-mail provided by CityU/CCCU. (Important Note: Please include in your email messages your full name, student ID number, programme of study, and, if the matter relates to a particular course, include the course code as well. It is difficult and time consuming for a staff member to identify a student if the only clue is the email alias. Your inquiry will be dealt with much faster if you provide these details.) 2. Course announcements page on Blackboard. 3. Programme announcements page on Blackboard. 4. Divisional Website (http://www.dco.cityu.edu.hk). 5. Lectures and classes. 6. Class Representatives. Please check the Email and Blackboard channels regularly. If a staff member is unable to hold a lecture or class on a particular day due, for example, to illness, email and Blackboard is usually the fastest way of informing students. During your programme of study, you may encounter situations where you need advice, or you may even wish to complain about a particular situation. In general, if the matter relates to your academic studies, the following steps are recommended – 1. Consult the Course Examiner 2. Consult the Member(s) of the Programme Management Team (or your Academic Advisor) 3. Consult the Programme Leader 4. Consult the Head of Division 5. Consult the VP (Academic) of CCCU At each step, if your problem is not dealt with to your satisfaction move to the next step. If you prefer to consult a higher authority, it is recommended that you consider either the Programme Leader or the Head of Division first. You may also follow the Complaints Procedure for CCCU Students and lodge your complaint in accordance with procedures promulgated on CCCU’s website at www.cityu.edu.hk/cccu > Current Students > Complaints. On the other hand, if you need help with a personal matter or problem, your academic advisor or members of the programme management team can help by arranging an appointment with one of the University’s professional Personal Counselors. AScNSA Handbook 24
Services, Supports and Scholarships Associate degree students of the Community College of City University can access services offered by both the Student Development Services (SDS) and the Career and Internship Office (CAIO) of the University. SDS of CityU (http://www.cityu.edu.hk/sds) Students are strongly encouraged to make full use of the services offered. These include: � The Whole Person Development Scheme. � The Student Ambassador Scheme. � Seminars and Workshops which contribute to whole person development. � Personal Counseling. For students who have personal problems and need advice, the Student Development Services provides personal counselling services. Personal counselors are trained and experienced people who can provide valuable, practical advices. If you feel you need their help, please contact the Student Development Services directly for an appointment (Tel. 3442 8090). CAIO of CityU (http://www.cityu.edu.hk/caio) Students are strongly encouraged to make full use of the services offered. These are particularly important. The CAIO send by email a monthly calendar to all students and staff informing of the various events scheduled for the following month. These events include seminars by specific employers in Hong Kong and job interview training workshops. It is very difficult to find this kind of training once you have completed your studies, so take full advantage of these opportunities while you are still our students. Student Union and Divisional Societies Students study at the Kowloon Tong campus can join any of the clubs and societies organized under the Student Union of the University. You are also able to participate as an officer of the clubs and societies (secretary, president, etc. subject to election). Students at the Telford campus can also join the Divisional Societies. Student Mentoring Scheme (SMS) The SMS aims to help the first-year students to adjust to the university learning environment and campus life. Senior students were engaged as their mentors to facilitate this process. Financial support for mentoring activities is also available for all associate degree students at CCCU. CCCU Student Development Services To provide for the particular needs of CCCU students, the Community College of City University also has its own Student Development Services (CCCU SDS) unit. AScNSA Handbook 25
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