DIGEST
April/May 2010 - Defence Support Group
April/May 2010 - Defence Support Group
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news<br />
DSG steps up to<br />
the challenge<br />
Pictured (L-R), Steve Townsend (Thales), Chris Anglesea (DSG), Richard Watson (DSG),<br />
Bob Must (DSG), Terry Little (Thales), Kelly Tester (Thales), Wendy Sweeny (DSG),<br />
Mark Pritchard (DSG), Karen Welsh (DSG), Laurence Barrett (Thales), Paul Ruddick (DSG),<br />
Sandeep Patel (Thales) and Craig Smith (DSG)<br />
In recent years, DSG has worked in partnership with Thales to continually<br />
improve the support, repair and upgrade requirements to MOD equipment<br />
and systems.<br />
DSG is now moving towards the management of all associated piece part spares as well<br />
as undertaking Thales managed repairs. This represents a step up in the supply chain for<br />
DSG and a step up in the relationship with Thales.<br />
Since attending the Together 08 conference in 2008, DSG has improved its relationship<br />
with Thales with the successful completion of a 6-month project improvement tracker<br />
and securing future business opportunities alongside Thales.<br />
As a result of the<br />
project, we have<br />
overcome significant<br />
problems and issues;<br />
furthermore the team<br />
relationship is stronger<br />
and we successfully<br />
delivered performance<br />
improvements to the<br />
end customer.<br />
“<br />
”<br />
News in brief<br />
Paul Jones, team leader at DSG<br />
Warminster has worked for the MOD<br />
for twenty two years. Paul started as a<br />
vehicle fitter before becoming a team<br />
leader and also the site overhead gantry<br />
crane instructor.<br />
The project tracker launch took place in November 2008. Maintenance of the project<br />
tracker involves a simple and easy to use spreadsheet that monitors and tracks agreed<br />
actions from a top level, whilst allowing the participants to include as many work<br />
packages as they feel can be accomplished in the agreed period.<br />
The tracker is an effective method of helping to progress numerous activities and it is<br />
also a good way of recognising interdependent activities, which are those that need<br />
completing before another activity can commence.<br />
At project completion during last summer, DSG Operations Manager, Ian Doughty<br />
commented, “Given the opportunity to do another project tracker with Thales, there<br />
would be little hesitation. As a result of the project, we have overcome significant<br />
problems and issues; furthermore the team relationship is stronger and we successfully<br />
delivered performance improvements to the end customer.”<br />
The DSG project tracker quickly identifies remaining actions and gives the overall<br />
completion as a convenient flow-up chart. Overall benefits from this joint experience<br />
include an ‘open door’ opportunity for engineers to collaborate between both partner<br />
companies and offer direct technical support on repairs and the promotion of a<br />
continuous improvement culture at DSG.<br />
Kelly Tester, Thales representative summarises, “There are unique benefits of working<br />
with DSG, which include their Intellectual Property Rights (IPR) neutrality and an<br />
openness to form strategic relationships with UK MOD prime contractors like<br />
ourselves and we recognise the role that DSG plays to support UK defence and its<br />
Armed Forces. We thank DSG for their commitment to joint supply chain development<br />
and would recommend using another joint project tracker in the future.”<br />
Nick Morgan, Head of Site presenting<br />
Paul Jones with his certificate<br />
When the previous fork lift truck<br />
operator instructor retired it was<br />
decided to train the operators<br />
externally. This proved not cost effective<br />
and Paul took on the role of forklift<br />
truck operator Instructor for DSG at<br />
Warminster. He successfully passed the<br />
RTITB Instructors course and<br />
conducted his first Operators course at<br />
the beginning of the year.<br />
Paul told Digest, “I enjoy taking a more<br />
active role in training fellow employees<br />
and having a short break from my team<br />
leader duties.”<br />
16<br />
<strong>DIGEST</strong> April/May 2010 www.dsg.mod.uk