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38 3<br />

Projects aimed at making production more flexible – primarily by reducing set-up<br />

times at the welding facility – progressed on schedule. The SAP implementation has been<br />

launched successfully, and will result in a clear improvement in the transparency and quality<br />

of process-related information, and enable customer inquiries to be dealt with even more<br />

quickly.<br />

Alongside the development of new products to build AFG Arbonia-Forster-Holding<br />

AG’s position as an integrated supplier to the construction industry, the division is also work-<br />

ing closely with customers to integrate additional procedures and value-adding processes into<br />

the value chain. Examples include processes for polishing stainless steel window and door<br />

profiles, and stamping and pressing processes for finishing tube components for shutters, to<br />

name but a few. Here synergies with purchasing, production and distribution logistics are<br />

being fully exploited.<br />

Forster Precision Steel<br />

Tubing seeks growth<br />

primarily in the European<br />

automotive sector,<br />

by far the largest market<br />

for high-end precision<br />

steel tubing.<br />

Precision steel tubing for the automotive industry<br />

When it comes to precision steel tubing, Forster’s traditional strength has been tubes for<br />

furniture and shopfitting (trade name WBKV) that are ready for finishing (in most cases<br />

chrome plating). Forster is looking primarily to the European automotive sector, by far the<br />

largest market for high-end precision steel tubing, as a source of substantial growth. To this<br />

end, in recent years the company has laid the necessary foundations through an upgrade to<br />

ISO TS 16949 certification, and technology and process audits from well<br />

known OEMs (original equipment manufacturers) and first-tier suppliers<br />

(direct suppliers to OEMs). The implementation of a computer aided<br />

quality assurance (CAQ) system acquired in 2004 was successfully completed<br />

by the end of 2005, and now all quality management functions<br />

from quality planning and risk management (failure modes and effects<br />

analysis or FMEA) to statistical quality controls and complaints handling<br />

are computer aided from start to finish. Efforts to grow the tubing business<br />

are based on a substitution strategy involving the replacement of<br />

expensive tubing applications with more cost-effective tubing solutions<br />

offering customers the same benefits. The most important of these is to<br />

substitute custom-rolled, welded tubes for cold-drawn tubing. Samples<br />

of a whole series of substitute products for steering, chassis and drive train systems have already<br />

been successfully produced, and some have been mass-produced and delivered.

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