Annual Report 2001 - Flughafen Wien

The Handling Segment
Stagnating traffic development and higher competition place earnings under pressure,
higher turnover from Private Aircraft Handling
Key Data on the Handling Segment (in € mill., except employees)
___The Handling Segment comprises a wide range of services for scheduled, charter and
general aviation flights. These services include the loading and unloading of aircraft, transportation
of passengers and crews, catering transport, cabin cleaning, towing and de-icing of
aircraft, preparation of flight documents including security and management services, cargo
handling and trucking, management of the import warehouse as well as private aircraft handling,
fuelling and parking of general aviation aircraft. General aviation services are provided
by Vienna Aircraft Handling GmbH, a subsidiary allocated to this segment.
___The Handling Segment regards itself as a specialised, profit-oriented supplier of ground
and cargo handling services at Vienna International Airport. Qualified personnel, optimised
processes, and innovative technical solutions guarantee high quality and transfer times that
are among the shortest in Europe.
Developments in 2001
___The handling segment was faced with new competition in the ground handling area and
weak traffic development during the 2001 Business Year. Segment results fell below the outstanding
prior year level due to a lack of market expansion that would have offset sales won
by the new competitor, VAS Bodenverkehrdienste GmbH.
___However, we were able to conclude new multi-year contracts with cost-conscious and
quality-oriented customers such as British Airways, Deutsche Lufthansa, KLM and Aero Lloyd
in 2001. This gave a market share of 95.8% in the ground handling sector.
52 Segments
2001 2000 1999
Turnover 111.0 117.9 108.3
Capital expenditures 10.2 3.8 3.8
Depreciation 4.5 3.6 4.0
Employees 1,340 1,383 1,297
Allocated assets 27.6 23.7 22.6
Operating profit 21.8 23.3 17.7
EBIT margin 18.7% 18.9% 15.6%
Annual Report 2001