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BIG DATA

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<strong>BIG</strong> <strong>DATA</strong> – opportunities AND RISKS<br />

Trust<br />

The basis for any relationship, and thus for interaction and<br />

collaboration with an organisation or institution, is trust. To<br />

gain people’s trust regarding the usage of their personal<br />

data, organisations are expected to act in a responsible<br />

way. The survey shows that the levels of trust regarding<br />

the use of personal data vary significantly between sectors<br />

and the types of institutions. In general, people show little<br />

confidence that their data are handled adequately.<br />

To what extent do you trust […] with<br />

regard to the use of your personal data?<br />

Percentage shown = “very strongly” + “strongly”<br />

Health<br />

Institutions<br />

Ø 43%<br />

My<br />

employer<br />

Ø36%<br />

Banks and credit<br />

card suppliers<br />

Ø33%<br />

CZECH REPUBLIC<br />

58<br />

CZECH REPUBLIC<br />

50<br />

CZECH REPUBLIC<br />

49<br />

GERMANY<br />

47<br />

GERMANY<br />

44<br />

GERMANY<br />

28<br />

SPAIN<br />

42<br />

SPAIN<br />

29<br />

SPAIN<br />

32<br />

FRANCE<br />

34<br />

FRANCE<br />

28<br />

FRANCE<br />

20<br />

IRELAND<br />

36<br />

IRELAND<br />

32<br />

IRELAND<br />

32<br />

ITALY<br />

37<br />

ITALY<br />

28<br />

ITALY<br />

22<br />

NETHERLANDS<br />

52<br />

NETHERLANDS<br />

47<br />

NETHERLANDS<br />

45<br />

UNITED KINGDOM<br />

37<br />

UNITED KINGDOM<br />

33<br />

UNITED KINGDOM<br />

36<br />

Ohne Titel oben 1<br />

Ohne Titel oben 1<br />

Ohne Titel oben 1<br />

0<br />

0<br />

25<br />

50<br />

75<br />

75<br />

100<br />

100<br />

State/<br />

Government<br />

Ø22%<br />

Insurance<br />

companies<br />

Ø 22%<br />

Telekommunication<br />

providers<br />

Ø18%<br />

CZECH REPUBLIC<br />

21<br />

CZECH REPUBLIC<br />

42<br />

CZECH REPUBLIC<br />

26<br />

GERMANY<br />

19<br />

GERMANY<br />

18<br />

GERMANY<br />

15<br />

SPAIN<br />

21<br />

SPAIN<br />

17<br />

SPAIN<br />

17<br />

FRANCE<br />

23<br />

FRANCE<br />

18<br />

FRANCE<br />

18<br />

IRELAND<br />

25<br />

IRELAND<br />

20<br />

IRELAND<br />

20<br />

ITALY<br />

16<br />

ITALY<br />

13<br />

ITALY<br />

10<br />

NETHERLANDS<br />

34<br />

NETHERLANDS<br />

27<br />

NETHERLANDS<br />

20<br />

UNITED KINGDOM<br />

15<br />

UNITED KINGDOM<br />

18<br />

UNITED KINGDOM<br />

17<br />

Ohne Titel oben 1<br />

Ohne Titel oben 1<br />

Ohne Titel oben 1<br />

0<br />

25 25<br />

50 50<br />

75<br />

75<br />

100<br />

100<br />

0<br />

0<br />

25<br />

50<br />

75<br />

100<br />

0<br />

0<br />

25<br />

50<br />

75<br />

0<br />

0<br />

25<br />

50<br />

50<br />

75<br />

75<br />

100<br />

100<br />

0<br />

0<br />

25<br />

25<br />

50<br />

50<br />

75<br />

75<br />

12

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