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0 25 50 75 100<br />

0 25 50 75 100<br />

0 25 50 75 100<br />

<strong>BIG</strong> <strong>DATA</strong> – opportunities AND RISKS<br />

Views and<br />

opinions<br />

State of knowledge of how companies deal with data<br />

I understand that companies who offer<br />

free services […] will use my data in order<br />

to market/advertise other companies’<br />

products and services to me.<br />

Ø 48%<br />

Ø 35%<br />

0 25 50 75 100<br />

63 60<br />

47 49<br />

57 53<br />

26<br />

27<br />

Agree<br />

DE FR IE IT NL UK oben<br />

CZ ES<br />

CZ DE ES FR IE IT NL UK oben<br />

15<br />

23<br />

32 38 37<br />

49<br />

52<br />

36<br />

Disagree<br />

CZ DE ES FR IE IT NL UK<br />

Nowadays, more and more companies try to<br />

give their customers more control over data by<br />

informing them about the privacy settings and<br />

how they can adjust them.<br />

Ø 39%<br />

Ø 31%<br />

0 25 50 75 100<br />

50<br />

41<br />

40 40<br />

42<br />

36 39<br />

25<br />

Agree<br />

CZ DE ES FR IE IT NL UK oben<br />

CZ DE ES FR IE IT NL UK oben<br />

23<br />

35 34 32 28 27<br />

42<br />

28<br />

CZ DE ES FR IE IT NL UK<br />

Disagree<br />

I know where and by whom my personal<br />

data is collected and stored.<br />

Ø 20%<br />

Ø 58%<br />

0 25 50 75 100<br />

10 17 12 29 32<br />

17 18 24<br />

Agree<br />

CZ DE ES FR IE IT NL UK oben<br />

CZ DE ES FR IE IT 59 60 62 54 49<br />

59<br />

56<br />

66<br />

Disagree<br />

CZ DE ES FR IE IT NL UK<br />

To what extent do you agree with the following statements? Please use the scale from 1 „completely agree“ to 5<br />

„completely disagree“. You can use the numbers in between to grade your answer. Base: split sample (n = 4.514-8.256).<br />

The level of people’s knowledge of how companies handle<br />

their data varies greatly between countries. Thus in total<br />

just under half (48 percent) of the Europeans questioned<br />

are aware that free services from companies are linked to<br />

the collection of data for advertising purposes. In Germany<br />

and Spain in particular, six out of ten respondents<br />

agree with this statement (63 and 60 percent respectively).<br />

Nonetheless, over a third (35 percent) is not aware of this<br />

practice - with Italians and Czech being tail-light (27 and<br />

26 percent agreement respectively).<br />

The efforts by companies to give their users more control<br />

over the collected data are perceived to different degrees<br />

amongst the respondents: while 39 percent agree with<br />

this statement (in Ireland even every second person), 31<br />

percent recognise no discernible efforts and just over a<br />

quarter (26 percent) want to take no clear position.<br />

Just how acute the need for action is in this area becomes<br />

evident in the question about people’s knowledge of which<br />

bodies collect data and where they store this. Only two in<br />

ten respondents here say they are informed about this (20<br />

percent), while well over half (58 percent) are not.<br />

16

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