Sustainability Performance: At a glance (31 March 2012) - Safaricom

Sustainability Performance: At a glance (31 March 2012)
Financial sustainability
Revenue KShs Billion Profit KShs Billion
83.96
FY 2010
94.83
FY 2011
107
FY 2012
23%
Percentage of annual GDP transferred through M-PESA
Energy management
Facilities Lighting
FY 2011 FY 2012
LED lighting has been installed in all the main
administration facilities, resulting in a substantial 40%
reduction in energy consumed.
Diesel Generator Running Hours
Infrastructural investment
2162
Base Stations
FY 2011 FY 2012
Combination of network-related energy efficiency initiatives
has had the cumulative effect of reducing the running
hours (and carbon emissions) of our diesel generators by
approximately 67%. FY 2010 FY 2011 FY 2012
Electricity
118 232 786 Kwh
Energy consumption
Diesel
8 424 563 Litres
As this is our first sustainability report, no formal benchmarks
have yet been established for our energy performance. In
financial year 2012/13, we will establish energy performance
baseline data that can be used to benchmark our progress
going forward.
For full data and discussion, see page 60
15.16
FY 2010
13.16
FY 2011
CAPEX
Kshs. billion
30
25
34
20
15
10
5
0
23.82
12.63
FY 2012
21
2501
Continuing customer
growth and rising
ARPUs across voice,
mobile broadband and
M-PESA increased
revenues by 12.8% from
2011, but increasing
direct and operational
costs, as well as a forex
loss in the year, resulted
in a 4% decrease in net
income.
FY 2009 FY 2010 FY 2011 FY 2012
2900
Safaricom has continued to invest in
modernising its network to improve call
quality and capacity. Over KShs 25billion
of capital expenditure has been invested in
the current financial year and the network
has expanded to approximately 2,900 Base
Stations (BTS) and over 50% of these are
3G-enabled.
For full data and discussion, see page 63
27
24
17.44 25.48 25.28
CAPEX CAPEX Intensity
40%
35%
30%
25%
20%
15%
10%
5%
0%
Solar Energy ‘Diet Sites’
2011
2010
The CCK has developed eight key
performance indicators (KPIs) to assess the
performance of mobile operators. Safaricom’s
performance improved from being 37.5%
compliant in 2010 to 75% by November 2011.
For full data and discussion, see page 65
Carbon emissions
Hybrid/Renewable BTS
Employee environment
Perecentage of employees who
have undergone OSH Training
12 Safaricom Sustainability Report 2012 Safaricom Sustainability Report 2012 13
11
Current
For full data and discussion, see page 63
14,900,000
Total number of registered M-PESA customers
Recognition
• United Nations — Lifetime Contribution to the
Millennium Development Goals
• MIT Technology Review — Top 50 Most
Innovative Companies 2012
• Global Mobile International Awards 2012
— Best Product, Initiative or Service for
Underserved Segments
For full data and discussion, see page 36
Kenyans enjoying water security through the Maji na Uhai project
31
FY 2012 Goal
Communication Commission of
Kenya (CCK) compliance
80%
70%
60%
50%
40%
30%
20%
10%
Scope1: 25 462tCO e 2 Scope2: 44 795tCO e 2 Total: 70 257tCO e 2
For full data and discussion, see page 98
Current
240
1,136
Digital villages successfully implemented
1543 1158
FY 2013 - 180 sites
90%
For full data and discussion, see page 86
3,591
Total number of permanent and temporary employees
16,500 84%
102
Employees by gender
Average supplier sustainability self-assessment score