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PRICING DRINKS THE RIGHT WAY<br />

BE CONSISTENT WITH YOUR CONCEPT<br />

by Ian Foster<br />

Pricing drinks is as much art as science. Calculating the profit contribution and<br />

pour cost is important, of course, but often not as important as comparing your<br />

pricing to your competitors and making sure that your pricing is consistent with<br />

your concept.<br />

For example, a neighbourhood pub can’t sell domestic draft beer for $1 more<br />

than the bar down the road - unless their concept somehow allows them to<br />

charge a premium (if they have live music, for example).<br />

Following are some pricing guidelines:<br />

First, you have to figure out who your competitors are. One key factor is their<br />

proximity to your establishment. If you own an Irish pub downtown, your<br />

competitor is not the Irish pub in the suburbs, because your guests are not<br />

going to drive 10 km to save 50¢ per drink. A second key factor is figuring out<br />

which establishments compete for the same guests as you do. Part of this is<br />

demographics: a wine-bar may target guests over the age of 30, while a nightclub<br />

will target women under the age of 30. Some types of establishments target<br />

guests looking for a nice setting for good conversation and well-made drinks<br />

while others are targeting university students who want a rowdy atmosphere<br />

and shots.<br />

Once you know who your primary competitors are, you need to make sure that<br />

your pricing is roughly the same as your competitor’s for well drinks and domestic<br />

beer. This is because these drinks are the ones chosen by your price-sensitive<br />

guests who often compare prices from one bar to another. In university, we often<br />

chose where to go based on drink prices - and when we arrived my friends would<br />

ask the bartender for the price of a vodka/tonic and the price of a domestic beer<br />

before deciding what to drink that night.<br />

However, you do not need to match your competitor’s pricing on call and<br />

premium drinks. In fact, on premium brands, you can easily charge an extra buck<br />

or two without losing any sales - and that extra buck or two is pure profit. I’m<br />

not in university anymore and like to drink Hendricks or Glenlivet. And, frankly,<br />

I don’t pay any attention to the price of my drink. I know that Glenlivet will cost<br />

me about $10, give or take a couple of dollars. So if I really don’t care if I get<br />

charged $8 or $12 - in fact, I don’t even notice. Of course if I get charged $16, I<br />

know I’m getting ripped off and you’ll lose a customer.<br />

The best example is the guest who drinks a Grey Goose and soda. By definition,<br />

vodka is a colourless, odourless, neutral spirit, and I know there are plenty of<br />

people who swear they like one vodka better than another, and that may be true<br />

when consumed straight up in a martini. However, any distinctions are completely<br />

lost when vodka is mixed with soda, orange juice, Kahlua or cream. Those guests<br />

who order premium brands in mixed drinks are (subconsciously) declaring that<br />

they choose to pay more simply for the status of paying more.<br />

Ian Foster is Vice President, National Accounts with Sculpture Hospitality. He can<br />

be reached at foster@sculpturehospitality.com.<br />

The <strong>Publican</strong><br />

37

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