Northland Public Library Strategic Plan: CONNECTING OUR COMMUNITIES 2016-2020 FINAL

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Appendix VI Pittsburgh District Library Center Long-Range Plan 2016-2020 Background, Context and Purpose: Carnegie Library of Pittsburgh (CLP) is designated as one of the twenty-nine District Library Centers in the Commonwealth of Pennsylvania. Funding for District Library Centers in Pennsylvania has decreased significantly since the 09/10 State Budget year and has remained flat since then. This plan reflects the services and resources that can be provided within those budgetary constraints. Representatives on the Pittsburgh District Advisory Council, a collaboration of stakeholders—library directors, library trustees, the Pittsburgh District Library Center Administrator and staff, and the Allegheny County Library Association Directors—worked together to finalize this document This document reflects that, although Carnegie Library of Pittsburgh as the District Library Center has responsibility for providing, leading, coordinating, facilitating and/or collaborating on services within the District, quality services rely on the cooperation of the District Libraries as well. For this reason, the desired outcomes, the responsibilities of the District Library Center, and the contributions of the District Libraries are recognized and documented here. Cooperation and collaboration with the Allegheny County Library Association is assumed. Areas of focus for the plan: • Delivery Services • Interlibrary Loan • Consulting Services • Information Services • Adult Services • Teen Services • Children’s Services • Continuing education • Collections Management and Technical Services • Information Technology Delivery Services, Outcome Equitable and timely delivery of materials to District Libraries that have been requested by individual patrons or that belong to individual libraries. Maximizes the use of a county-wide collection Ensures equity of access for all county residents Facilitates ease of borrowing and return 57
Creates economic efficiencies and minimizes duplication of effort District Library Center, Responsibilities Provide dependable delivery of materials throughout the District: Maintain a delivery schedule to all local libraries and their branches that ensures fair and equitable workloads, routes and delivery times for Customers and staff Monitor, maintain and upgrade sorting process and equipment for efficient, timely service Purchase or lease delivery vehicles in a cycle to ensure that vehicles are up-to-date and fuel efficient for safety and economy Train and supervise District Center staff for adherence to guidelines Provide feedback and guidance to District Libraries in process improvement District Libraries, Contributions Adhere to system-wide Shipping Guidelines Make materials available Review Send List daily and prepare materials for shipping and delivery Ensure returned materials are intact; return in a timely manner Provide feedback to the District Center on service quality and potential improvements Train and supervise District Library staff for adherence to guidelines Interlibrary Loan, Outcomes • To provide materials to District customers that are not available within our consortium • To loan materials to customers outside the county to supplement local collections District Library Center, Responsibilities • Serve as centralized coordination point for identification, receipt and loan of ILL materials • Monitor and observe state and national guidelines and protocols for ILL service • Expedite customer requests, maintain statistics and communicate regularly with District Libraries on ILL issues • Analyze ILL requests to ensure that titles are considered for purchase as appropriate District Libraries, Contributions • Adhere to System-wide ILL guidelines. • Offer ILL service as appropriate to local customers • Strive to ensure materials are returned in a timely fashion • Provide feedback to the District Center on service quality and potential improvements • Collect and process fees as needed Consulting Services, Outcome • Support the administration and operation of District Libraries by connecting them with identified experts and advisors within CLP and District Libraries in specific areas of need 58
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NORTHLAND PUBLIC LIBRARY AUTHORITY
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Priority 2 - Library Collection, Pr
Page 8 and 9: 2016-2020 Strategic Priorities In o
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Page 12 and 13: Objectives Responsibility Date Due
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Page 22 and 23: APPENDIX II Northland Public Librar
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Page 26 and 27: APPENDIX III NORTHLAND DEMOGRAPHICS
Page 28 and 29: MARSHALL TOWNSHIP 7,225 population
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Northland Public Library Strategic Plan: CONNECTING OUR COMMUNITIES 2016-2020 FINAL

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