Northland Public Library Strategic Plan: CONNECTING OUR COMMUNITIES 2016-2020 FINAL
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District <strong>Library</strong> Center, Responsibilities<br />
• Maintain a central point of contact for telephone and email inquiries<br />
• Maintain web-based communication sources, e.g. web site, slack, district newsletter<br />
• Share information regarding Pittsburgh District Specialists in areas of common interest and need<br />
• Maintain a collection of professional resources relating to public librarianship and library management<br />
• Explore ways for district Libraries to communicate and share knowledge and practices within the District.<br />
District Libraries, Contributions<br />
• Maintain awareness of the consulting services available from the District and use them as needed<br />
• Be willing to contribute expertise for the benefit of others in the District<br />
• Disseminate timely and useful information through District communication channels<br />
Information Services, Outcome<br />
• Support a consistent level of quality information services at all locations throughout the District<br />
• Support the collection, analysis and distribution of community information for a deeper understanding of<br />
our service area(s)<br />
District <strong>Library</strong> Center, Responsibilities<br />
• Provide expert assistance in all subject areas directly to District Libraries or to individual customers<br />
upon referral.<br />
• Provide in depth resources and services including the areas of Business, Music, Nonprofit resources, PA<br />
History, Genealogy, Job and Career<br />
• Provide periodic training sessions on specialized resources and general information services practices<br />
using a range of delivery methods.<br />
District Libraries, Contributions<br />
• Ensure that local staff are aware of and instructed in the availability and use of District Information<br />
Services<br />
• Provide feedback to the District Center on service quality and potential improvements<br />
• Contribute local expertise and/or specialized resources for the benefit of all Libraries and their<br />
customers in the District<br />
Adult Services, Outcome<br />
• Assist District Libraries in the development of services, collections and programs to address the needs of<br />
adults in the District<br />
District <strong>Library</strong> Center, Responsibilities<br />
• Share ongoing research and analysis on the needs of various adult populations in the community, e.g.<br />
seniors, immigrants, emerging adults, job seekers etc.<br />
• Share service, programming and collections practices developed in response to those identified needs<br />
• Participate in District-wide conversations on needs and services for adult users<br />
District Libraries, Contributions<br />
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