02.03.2016 Views

Northland Public Library Strategic Plan: CONNECTING OUR COMMUNITIES 2016-2020 FINAL

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District <strong>Library</strong> Center, Responsibilities<br />

• Maintain a central point of contact for telephone and email inquiries<br />

• Maintain web-based communication sources, e.g. web site, slack, district newsletter<br />

• Share information regarding Pittsburgh District Specialists in areas of common interest and need<br />

• Maintain a collection of professional resources relating to public librarianship and library management<br />

• Explore ways for district Libraries to communicate and share knowledge and practices within the District.<br />

District Libraries, Contributions<br />

• Maintain awareness of the consulting services available from the District and use them as needed<br />

• Be willing to contribute expertise for the benefit of others in the District<br />

• Disseminate timely and useful information through District communication channels<br />

Information Services, Outcome<br />

• Support a consistent level of quality information services at all locations throughout the District<br />

• Support the collection, analysis and distribution of community information for a deeper understanding of<br />

our service area(s)<br />

District <strong>Library</strong> Center, Responsibilities<br />

• Provide expert assistance in all subject areas directly to District Libraries or to individual customers<br />

upon referral.<br />

• Provide in depth resources and services including the areas of Business, Music, Nonprofit resources, PA<br />

History, Genealogy, Job and Career<br />

• Provide periodic training sessions on specialized resources and general information services practices<br />

using a range of delivery methods.<br />

District Libraries, Contributions<br />

• Ensure that local staff are aware of and instructed in the availability and use of District Information<br />

Services<br />

• Provide feedback to the District Center on service quality and potential improvements<br />

• Contribute local expertise and/or specialized resources for the benefit of all Libraries and their<br />

customers in the District<br />

Adult Services, Outcome<br />

• Assist District Libraries in the development of services, collections and programs to address the needs of<br />

adults in the District<br />

District <strong>Library</strong> Center, Responsibilities<br />

• Share ongoing research and analysis on the needs of various adult populations in the community, e.g.<br />

seniors, immigrants, emerging adults, job seekers etc.<br />

• Share service, programming and collections practices developed in response to those identified needs<br />

• Participate in District-wide conversations on needs and services for adult users<br />

District Libraries, Contributions<br />

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