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Our journey towards sustainability

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<strong>Our</strong> clients<br />

Key drivers: materiality top issues<br />

24<br />

Holistic risk management<br />

As identified in EY’s publication, Rethinking<br />

risk management, nonfinancial risk<br />

is increasingly becoming a companywide issue<br />

as well as an ever more important issue across<br />

the FS industry, particularly in banking, with<br />

89% of banks reporting an increased focus<br />

on non-financial risks. Risk culture as a whole<br />

remains a priority, with 75% of banks making<br />

changes to their culture and 81% saying that<br />

culture change is still in progress. The core<br />

challenge for banks is to achieve a balance<br />

between a sales and targets-driven front<br />

office while being conscious of financial<br />

and nonfinancial risks.<br />

89%<br />

of banks report an<br />

increased focus on<br />

nonfinancial risks<br />

67%<br />

of respondents cite<br />

conduct risk as a major<br />

nonfinancial risk<br />

57%<br />

see compliance risk as a top<br />

area of focus for boards<br />

Anti-bribery and corruption<br />

Anti-bribery and corruption remain top<br />

priority concerns within all levels of<br />

organizations. Senior management is<br />

particularly focused on strengthening<br />

processes that create greater awareness and<br />

prevent issues from arising. Many of our<br />

materiality interviewees agreed with the need<br />

for more training and awareness, with one<br />

stating “This is a must have. We have to have a<br />

constant awareness that translates to<br />

everyone in the company.”<br />

Managing our own<br />

governance and risk<br />

We take our own corporate<br />

governance and risk profile<br />

very seriously. EY’s senior<br />

leaders are responsible for<br />

setting the right “tone at<br />

the top” and<br />

demonstrating their<br />

commitment to building a<br />

better working world<br />

through their actions. We<br />

regularly ensure our<br />

people take mandatory<br />

training on anti-bribery,<br />

anti-corruption, antimoney<br />

laundering and risk<br />

management.<br />

Individual and organizational conduct<br />

According to our Rethinking risk management<br />

survey, mis-selling and money laundering<br />

remain the highest two priorities for conduct<br />

risk within the banks. Sixty-seven percent of<br />

respondents cite conduct risk as a major<br />

nonfinancial risk. Within the FS industry there<br />

are two preferred initiatives to measure and<br />

monitor this risk: new risk-and-control<br />

self-assessments by businesses and improving<br />

the forward risk assessment.<br />

In the UK, the Financial Conduct Authority<br />

(FCA) and Prudential Regulation Authority<br />

(PRA) published statements and policy<br />

in 2015 on the Senior Managers and<br />

Certification regimes. These formal<br />

accountability standards and policies place<br />

oversight burden on banks’ senior staff.<br />

It is a preventative policy, ensuring that<br />

senior managers within the banks are<br />

conscious and aware that their actions<br />

will be inextricably linked to outcomes.<br />

Anti-bribery and corruption<br />

remain top priority concerns<br />

within all levels of<br />

organizations.<br />

Appendices <strong>Our</strong> communities <strong>Our</strong> people <strong>Our</strong> clients Introduction

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