Our journey towards sustainability

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Introduction Understanding materiality 7 Engaging with our stakeholders Our stakeholder engagement process Introduction Our materiality assessment is a fundamental component of our sustainability journey — it establishes the most important issues for our stakeholders and informs what we report on. In previous years, the materiality analysis reflected our global organization. This year, to improve the reporting of issues that are material to the FS industry, we performed our first FS sector-specific assessment. How we group our issues Priority Our goal is to improve the accuracy and relevance of where our organization is taking action. The results are identified in the matrix on the following page. Critical issues to the FS industry and where EY can affect the most change We have focused the “Our clients” section of this report on the six topics that sit in the “Priority” box, which have the highest overall impact according to the aggregate score of stakeholder interest, importance to FS and future impact. Manage Followed GRI G4 methodology Three categories: • Stakeholder interest • Impact to EY or FS industry • Future impact Identified topics through desktop research Top five issues ranked (0 = no impact 5 = critical impact) Selected internal and external stakeholders Interviews were conducted Our communities Our people Our clients Issues with low or medium impact on the FS industry, but are vital to EY operations We are addressing the topics of “diversity and inclusiveness” and “attracting, developing and retaining talent” in the “Our people” section. “Community impact” and “financial inclusion” are covered in the “Our communities” section. “Client centricity” and “data privacy and security” are explained in the report Appendix and GRI Content Index. Methodology applied Topics were validated Materiality matrix produced Appendices Monitor Issues with low impact and low importance to the FS industry and EY Despite the low impact that EY has on the environment, it’s important for us to disclose our carbon emissions and to be consistent with leading practice reporting. This is important data that we monitor and is shared in the “Our communities” section.
Introduction Understanding materiality 8 Our materiality matrix Priority • Regulatory compliance • ESG and climate change risk • Culture, ethics and integrity Manage • Responsible investment and lending* • Community impact** • Attracting, developing and retaining talent • Client-centricity Monitor • Supply chain responsibility • Environmental management Future impact • Trust and transparency • Governance and risk • Digital innovation and disruptive technology** • Financial inclusion • Regulation of financial markets • Diversity and inclusiveness • Data privacy and security Stakeholder interest Monitor Manage Priority Community impact** Responsible investment and lending* Data privacy and security Diversity and inclusiveness Regulation of financial markets Financial inclusion Client-centricity ESG and climate change risk Digital innovation and disruptive technology** Attracting, developing and retaining talent Regulatory compliance Governance and risk Culture, ethics and integrity Trust and transparency Introduction Our communities Our people Our clients Low High Supply chain responsibility Environmental management Appendices * Will be addressed in the ESG and climate change risk section. ** These topics have not been subjected to the scoring process. Scoring for these issues was based on qualitative feedback from interviews. Importance to the financial services sector and EY
Page 1 and 2: Our journey towards sustainability
Page 3 and 4: Introduction Leadership welcome 2 A
Page 5 and 6: Introduction EY at a glance 4 A bus
Page 7: Introduction Performance summary 6
Page 11 and 12: Our clients Focusing on Financial S
Page 13 and 14: Our clients Focusing on Financial S
Page 15 and 16: Our clients Key drivers: materialit
Page 29 and 30: Our clients Embedding sustainabilit
Page 31 and 32: Our people 30 Our people propositio
Page 33 and 34: Our people Our people proposition 3
Page 35 and 36: Our people 34 Attracting and mobili
Page 37 and 38: Our people 36 Valuing diversity and
Page 39 and 40: Our people 38 Empowering through le
Page 41 and 42: Our people 40 Talent of the future
Page 43 and 44: Our people 42 Talent of the future
Page 45 and 46: Our communities 44 Our communities
Page 47 and 48: Our communities 46 Investing in our
Page 49 and 50: Our communities 48 Entrepreneurship
Page 51 and 52: Our communities Entrepreneurship Th
Page 53 and 54: Our communities 52 Developing the l
Page 55 and 56: Our communities 54 Our commitment t
Page 57 and 58: Our communities 56 Minimizing our e
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Appendices 58 Appendices Appendices
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Appendices GRI Contacts 60 b) Repor
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62 EY | Assurance | Tax | Transacti
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Our journey towards sustainability

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