Know Your Supplier - Rubber & Tyre Machinery World May 2016 Special

| PELMAR |
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Pelmar always carries a
thorough inspection report.
When a customer places a service
request, how do you handle the
situation? And what is the average
turn-around-time (TAT) for your
personnel to respond and resolve?
A service request is given priority in our
system. It is normally handled within the
same day or latest within 24 hours.
How is Pelmar Group's offering of Pre-
Owned Machinery different from those
offered by other players in the market?
Pelmar only offers equipment which it
owns. It does not mediate between
equipment owners and plants and the
customers. Pelmar always carries a
thorough inspection report and corrects
what is necessary normally in
coordination with the end user and the
original manufacturer. Unlike the absolute
Image: Refurbished Bias Cutting Line.
majority of our competitors, Pelmar mostly
acquires a complete plant or line. Very few
individual machines are bought.
How do you decide which machinery to
buy? Any specific guidelines?
The majority of equipment sellers to
Pelmar are tire plants.
What changes do you see happening in the
rubber and tyre machinery industry?
How are you positioning and preparing
Pelmar Group for these changes?
The changes have been outlined in my
recent presentations. Tire plants will
become smaller but more automated and
will specialize in one type of tire
(motorcycle, passenger, truck or offhighway).
Robotics will play a major role
and outsourcing, especially of compounding,
will become dominant.
Know Your Supplier | MAY 2016