Know Your Supplier - Rubber & Tyre Machinery World May 2016 Special

| INSIGHT |
To the uninitiated, Ray Carter (Director of
DPSS Consultants) first outlined his Seven Cs
of Supplier Evaluation in a 1995 article in
‘Purchasing and Supply Management’. He
later added three new Cs to the model.
The ‘10 C’s of Supplier Evaluation’ help you
avoid supplier or vendor problems. Such a
checklist helps you to outline
organizational needs, understand how
suppliers can meet them, and identify the
right supplier for you.
have former customers changed supplier?
When you evaluate, look for customers
whose needs and values are similar to
yours, to ensure that the information you
gather is relevant to your organization.
2. Capacity
Your supplier needs to have sufficient
capacity to enable it to operate flexibly. The
more flexible the supplier is, the more it can
meet fluctuations in demand.
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While your criteria of selection for rubber
and tyre machinery suppliers may be
subtly different – developing a
standardized set of requirements will help
simplify the process and remove
subjectivity.
So what to consider in 10 C’s of Supplier
Evaluation that benefits you quicker?
1. Competency:
Does your supplier have the skills to
deliver the products you require?
Look at the supplier’s entire resources
(including staff, equipment, storage, and
materials). Does it have the resources to
meet your needs, particularly when
commitments to other clients are
considered? Can your supplier flex their
capacity in line with your requirements?
The supplier needs to have enough capacity
to handle your firm’s requirements. So, how
quickly will it be able to respond to these
(and to other market and supply)
fluctuations?
This is fundamental to being a good
supplier and competency needs to have
evidence to back it up, there is no point in
you simply making assumptions. Your
supplier needs to provide hard evidence.
So, make a thorough assessment of the
supplier’s capabilities measured against
your needs, but then also look at what
other customers think. How happy are
they with the supplier? Have they
encountered any problems? And why
3. Commitment
Quality is a key requirement for any
business.
Your supplier needs to provide evidence that
it’s committed to high quality standards.
Wherever appropriate, look for quality
The ‘10 C’s of Supplier
Evaluation’ help you avoid
supplier or vendor problems.
Know Your Supplier | MAY 2016