One Manchester Visual Strategy Booklet

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Strategic plan 2016/17 Strategic and departmental projects Strategic Positioning Strategic Projects: • Branding • Marketing & Communications • Strategic Connectivity Departmental Projects: • One webite • Internal communications and engagement projects Transforming Service for our Customers Strategic Projects: • Develop a One Manchester Repairs Service • Renovo Implementation • Implement a One Manchester ICT Infrastructure • Digital Transformation • Develop a One Manchester Gas Service Departmental Projects: • Develop OM Grounds Maintenance Service • Develop OM mobile working approach • Develop OM approach to recovery recharges • Merger of contact centres to create OM contact centre • Review of neighbourhood wardens • Develop OM Youth strategy & engagement plan • Review of Caretaking service • One Manchester Tenancy Agreements • Review of Independent living services • OM approach to collection • Review local office access • Develop a suite of insight techniques and internal processes Place Strategic Projects: • Asset Management Strategy • Develop a One Manchester Energy and Sustainability Offer • Implement a One Manchester Waste and Recycling Offer • Develop OM Place Development Plans • Develop and implement OM Health and Wellbeing Strategy Departmental Projects: • Develop a OM approach to Asbestos • Revise approach to adaptations in light of MCC Changes • Develop OM specifications standards • Develop a Best Value for Place Strategy (Master planning)
Social Innovation and Partnership Growth and Diversification Organisational Capacity Financial Resilience Strategic Projects: Strategic Projects: Strategic Projects: Strategic Projects: • Implementation of One Manchester Social Value Framework • Develop Enterprise Support Service • Develop a suite of Evaluation and Measurement Methodologies • Develop One Manchester Community Investment approach Departmental Projects: • On top of the world RE project – 3 years • Sunday Assembly • Establish OM Digital engagement network “ Alone we can do so little; together we can do so much” Helen Keller • Redevelop Housing Growth Strategy • Establish a Market Rent and Sales Management Offer • Scope and Develop a Private Rented Sector Intervention • Scoping and Planning Services for Selling and Commissioning Departmental Projects: • Establish a joint venture for sales/lettings • Concierge review • Define market rent management procedures • Review and Implement a One Manchester Company Structure • Implement a One Manchester Leadership Development Programme • Development of One Manchester Board Competencies & Succession Planning • Enhancing Organisational Capacity • Implement a One Manchester Pensions Offer • Implement a One Manchester Rewards Offer • Information + Data Solution • Scope a Facilities Management Service for our Premises • Wellbeing Strategy Departmental Projects: • Review internal growth capacity and skills • Establish a One Manchester Health & Safety Policy • Fully integrated OM learning management system • Implementation of corporate e-learning training module • OM Performance management framework • OM induction policy • Values & behavioural framework Workforce profile • Board report improvement • Governance – use of IT • Set up process for quality assuring evidenced progress for Strategic plan • Revise Treasury Strategy and Funding Model • Develop a One Manchester Procurement Strategy • Implement a One Manchester Service Charge and process • Develop a One Manchester Financial Resilience and Inclusion Strategy Departmental Projects: • Undertake materials stores review • Day to day Treasury management • Develop finance and business partner relationships • Consolidate OM banking arrangements • Rent accounting in new finance and Renovo systems • Devise OM Service Charge approach • Devise electronic processing of invoices/transaction processing • Secure new Insurance arrangements • Review VAT & update partial exemption methodology • Embed RTB arrangement within Renovo and finance systems
Page 1 and 2: Our strategic plan FY16/17
Page 3 and 4: cial ion and ership Growth and Dive
Page 5 and 6: PRIORITY 1 Strategic Positioning Fo
Page 7 and 8: PRIORITY 6 PRIORITY 5 Growth and Di
Page 9: managing money PRIORITY 7 Financial

One Manchester Visual Strategy Booklet

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