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Mary Rios joined SAS in August of 1999, becoming a member of the Publications Division, where she worked as an
Editor for the “Books by Users” program. Her prior SAS career saw her in a role of Technical Writer in support of the
Federal Government which prepared her for her SAS role. In 2000, Mary transferred to the Public Sector Division of
SAS where she began her work supporting the academia market in the US. At that time, in the US, there was not a
dedicated Education Practice, so Mary was charged with developing policies, guidelines and a pricing model exclusively
for the academia market. Around the 2004/2005 timeframe, a decision was made to have a dedicated Education
Practice, which became a separate entity from the Public Sector division. Mary was asked to continue in her support
role for licensing, pricing and she was also asked to manage the sales processing efforts for the Practice and to
develop a CRM team to provide the type of care needed for the existing customer base. Mary continued to manage
these teams, however in 2008, the pricing piece and the sales processing piece were moved to the US Pricing Team
and the US Sales Processing teams, since the pricing had become stable for the academia market. In 2015, Mary was
asked to add the support of our globalization efforts to her umbrella and is one of her focuses today.
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