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JUNE 15, <strong>2016</strong><br />
14 BUSINESSLINK<br />
Unhealthy competition undervalues honest broker<br />
Venkat Raman<br />
venkat@indiannewslink.co.nz<br />
Despite a rigid regulatory<br />
regime in place, New<br />
Zealand’s mortgage and<br />
insurance brokerage<br />
market is not immune to rogue<br />
players, an insider says.<br />
“It is not uncommon for<br />
brokers to offer kickbacks to<br />
customers – that is one variety of<br />
dishonesty. But there is a more<br />
serious version of over-valuing<br />
properties to secure loans; no<br />
one talks openly about this<br />
unhealthy practice; but that<br />
does not rule out its existence,” a<br />
lender told <strong>Indian</strong> <strong>Newslink</strong> but<br />
would not want to be named.<br />
Protecting integrity<br />
Gurudutt Satigrama, who<br />
recently joined Transparent Finance<br />
Limited (TFL) as Mortgage<br />
and Insurance Adviser after<br />
14 years as Chief Executive of<br />
Vision Asia in Australia and New<br />
Zealand, said that the Reserve<br />
Bank of New Zealand (RBNZ)<br />
and Financial Markets Authority<br />
(FMA) would do what it takes<br />
to protect the financial integrity<br />
of our markets, which is getting<br />
overcrowded with mortgage and<br />
insurance brokers.<br />
“RBNZ regulations on LVR<br />
(Loan-to-Value Ratio) and rental<br />
property are defined by their needs<br />
to regulate the property market. We<br />
will work within these regulations<br />
to offer the best solutions to our<br />
customers,” he said.<br />
Mr Satigrama said that many<br />
people, especially people of<br />
<strong>Indian</strong> origin are not only<br />
under-insured but also are not<br />
well apprised of the products<br />
and services available.<br />
Poor Risk Management<br />
“Risk Management is an<br />
underserviced industry and it<br />
is our focus to offer the right<br />
insurance product that matches<br />
the need of our clients. We can<br />
do a ‘Free, No Obligation Review<br />
of the insurance needs of <strong>Indian</strong><br />
<strong>Newslink</strong> readers. All they need<br />
to do is call us on (09) 3905114.”<br />
An engineering graduate with<br />
postgraduate degree (Masters)<br />
in Business management, Mr<br />
Satigrama has worked for<br />
major corporates in India and<br />
hence understands the need for<br />
proper risk assessment and risk<br />
management.<br />
Among the companies in<br />
which he has worked are<br />
McCann Advertising, J Walter<br />
Thompson, BBDO, Star Vijay TV,<br />
International Music Division<br />
TV Software at Saregama India<br />
(the last three as Chief Executive<br />
Officer).<br />
Industry responsibility<br />
Mr Satigrama said that it was<br />
incumbent on every mortgage<br />
and insurance broker to ensure<br />
compliance of the regulations<br />
in force, since integrity and<br />
discipline are vital to protect the<br />
safety of our financial system.<br />
“Mortgage and Insurance<br />
industry is highly competitive<br />
Gurudutt Satigrama<br />
and competition is fierce with<br />
a dog-eat-dog mentality. At<br />
TFL, we believe in being totally<br />
upfront and honest with our<br />
clientele. We put the interests of<br />
our clients first and deliver them<br />
the best service that the Industry<br />
offers,” he said.<br />
“Honesty & Transparency in<br />
our dealings with both Client &<br />
the Provider is our ‘differential’<br />
in this competitive Industry. Our<br />
Directors Deep Bajaj and Nayan<br />
Bhatt have extensive experience<br />
in the finance industry, having<br />
worked with leading banks in the<br />
country.”<br />
Services range<br />
Among the services provided<br />
by his company are Home<br />
Loans, Refinancing Home Loans,<br />
Restructuring Home Loans,<br />
Investment Property Loans, Life<br />
Insurance, Income Protection<br />
Insurance, Medical Insurance,<br />
Trauma Insurance and Total<br />
Disability Insurance.<br />
“We can arrange loans from<br />
various banks and specialist<br />
lenders as also insurance from<br />
various insurance providers in<br />
the market. TFL provides perhaps<br />
the best customer support<br />
service in the industry. The most<br />
common problem that we face<br />
in our daily routine is managing<br />
the expectations of clients and<br />
providers and walking the fine<br />
line balancing the two,” Mr<br />
Satigrama said.<br />
As well as looking at avenues<br />
to expand market presence and<br />
market share, TFL constantly<br />
reviews the performance of clients<br />
and provides prompt advice<br />
in loan servicing, restructuring<br />
finance with change in individual<br />
circumstances, regulatory<br />
changes and other developments<br />
of significance.<br />
Email: guru@transparentfinance.co.nz<br />
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