KSBM ANSWER SHEETS. MBA.EMBA.DMS.ARAVIND 9901366442
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3. Explain 360° view of analytical CRM with diagram.<br />
4. "Relationship needs arise out of few goals". Discuss.<br />
5. Draw a list of Parameters involved in defining technical requirements.<br />
6. CRM is emerging as a most important factor affecting business growth”. Explain the statement.<br />
7. What do you mean by Sales Force Automation? What are the advantages of sales force<br />
automation?<br />
8. Differentiate between partner Relationship Management and Customer Relationship<br />
Management. What is the necessity of CRM? Discuss.<br />
ENTERPRENURE MANAGEMENT<br />
1. Suppose that Kimberly –Clark, the large paper products firm, hired you to assess its level of<br />
entrepreneurial intensity. What three factor would you study to determine how entrepreneurial<br />
Kimberly –Clark is at this point in time? How would you determine if these factors were present?<br />
2. Kevin, a software engineer, plans to write a memo to his boss describing an idea he has for a<br />
new software product. Kevin wants to convince his boss that his idea represents an opportunity<br />
the firm should pursue. In your opinion, what should Kevin put in the memo<br />
3. Kate Wilson has developed an innovative suite of software products for K-12 school. She is<br />
wondering if now is a good time to launch a business to sell her products. What factors should<br />
Kate consider in making this determination?<br />
4. Give a brief account of the origin of the term ‘entrepreneur’<br />
5. Describe any five qualities of a successful entrepreneur<br />
6. What do you understand by women entrepreneurship?<br />
7. Describe the functions and role of women entrepreneurs.<br />
8. Explain various barriers to entrepreneurship development]<br />
Environment Management<br />
5. “Environmental law’ is the need of the hour”. Comment using suitable examples.<br />
6. What is the use of conducting Environmental Impact assessment (EIA) ? Discuss briefly<br />
on its assessment.<br />
7. Which are the major industries that contribute to industrial pollution ? Analyze.<br />
8. Suggest a plan of action for the NGO Non-Government organization to increase the awareness for<br />
SPCA (Society for Prevention of Cruelty to Animals).<br />
9. Explain Environmental Management system (EMS) and ISO 14000 standards.
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