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KSBM ANSWER SHEETS. MBA.EMBA.DMS.ARAVIND 9901366442

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Where are they located? What kind of customers they intend to serve?<br />

Do they serve you while you are standing or do they first seat you? How big is their seating capacity?<br />

How do they take orders?<br />

What is the process of communicating your orders to the others working in the outlet so that you<br />

can be served?<br />

Are the items prepared after taking your order or are they already prepared?<br />

Do they allow any customization in your order or is it one standard order?<br />

Do they take large orders for, say, parties?<br />

What parts of their processes are visible to you?<br />

How do they handle any quality issues which might prop up?<br />

Are employees doing skilled work? What kind of job allocation is visible to you?<br />

What is the extent of automation? What work is being done manually? What is automated?<br />

After completing your meals, what is the process of clearing the table? What could be to motivation<br />

behind designing such a process?<br />

Do the same kind of operational comparisons for different grocery stores, movie theaters. Car service<br />

centers, banks, etc., and see if their operational design gels with the kind of customers they want to<br />

serve.<br />

1.Using the project planning data from the FPDS, develop a plan that shows what car projects will be<br />

happening during the first week of January each year. Assume that the launch date for new models is<br />

the first week of August (week 33) each year. Also, assume that the division operates only 50 weeks<br />

each year (the division is idle during Christmas and New Year’s each year).<br />

2 How are these data useful to the Thunderbird team?<br />

3 What additional data would be useful to the team? How would these data be used?<br />

4 Given the very dynamic nature of the luxury automobile market, and the complex engineering and<br />

design issues associated with building new cars, what would you consider the most important features<br />

of a product development system for the Thunderbird product planning group?<br />

Operation Management<br />

1) What are the objectives of purchase department? Explain briefly the purchase procedure?<br />

2) What are the factors to be considered for planning the lay-out of a new factory?<br />

3) What is waste management? Explain the importance of waste management.<br />

4) What are the advantages & disadvantages of different types of site location?<br />

5) What is power supply? What alternative power supplies are available to an industrial unit?<br />

6) What provisions of Indian Factories Act of 1948 apply to Industrial sanitation? Explain each<br />

point clearly.<br />

7) Explain briefly the functions of production planning & control.<br />

8) What are the usual errors made in plant location selection?<br />

9) Explain the steps involved in maintenance job planning and scheduling<br />

10) Write short notes on any two of the following:<br />

(a) Material requirement planning. (b) Safety management (c) Time study

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