KSBM ANSWER SHEETS. MBA.EMBA.DMS.ARAVIND 9901366442
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1. Does the company have an orientation programme? If yes, how effective is it?<br />
22<br />
2. If you were Naik what would have you done?<br />
Organizational Behavior<br />
1.Which of Ellen Crenshaw’s complaints on the surface appear to be valid if they are true? Why?<br />
Which ones (if any) are not reasonable? Why?<br />
2. What misconceptions does the case reveal in the attitudes many people have toward women at<br />
work?<br />
3. If Mr. Ferrell uses the correct counseling techniques, what will his attitude and comments be<br />
during the conversation with Ellen? If these complaints accurately portray the situation in the<br />
bank, what steps should the bank take to correct the problems? Please be specific.<br />
15. There’s clearly a communication problem in the Jamaican operation. What factors are<br />
contributing to the lack of communication between the Jamaicans and the management team?<br />
What should be done?<br />
16. Perhaps differences in values are creating problems. How would you guess that the Jamaicans<br />
would rate on the values that Hofstede talks about? What about the British general manager?<br />
17. The British general manager believes that the Jamaican subordinate is “insubordinate.’’ Is this<br />
true? Why does the manager believe it? Explain in terms of the attribution process and<br />
communication.<br />
1. Consider the organizational chart for Fairfields Nursing Home. What problems, if any, do<br />
you see in the planned structure for the nursing home? Do the spans of supervision seem to<br />
be about right?<br />
2. How are the supervisors of the three shifts and the nurses, helpers, and therapist who<br />
report to them different from other workers at the nursing home according to the planned<br />
structure?<br />
3. Does the organization need a mechanistic structure or an organic structure? Why?<br />
4. How would the organization structure look if the organization was organized as a network<br />
structure? Who would the partners be? What would be their responsibilities?<br />
5. What problems exist at the nursing home that aren’t related to its structure?<br />
3. From the brief facts provided here, what would you expect to be the causes of low levels of<br />
accuracy in performance and the high rates of absenteeism, turnover, and job<br />
dissatisfaction?<br />
4. What truths about the workplace should we be able to draw from this situation?<br />
5. What are the advantages of the open-space plan? What are the disadvantages?