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JULY <strong>15</strong>, 2016<br />

12 VIEWLINK<br />

The English Fortnightly (Since November 1999)<br />

Issue 350 | <strong>July</strong> <strong>15</strong>, 2016<br />

Containing immigration<br />

numbers and fraud<br />

Immigration has all the makings of Election 2017 issue.<br />

The change in governments in Australia, United Kingdom, United<br />

States of America and possibly other major players in the UN Security<br />

Council could have an impact on migration in their respective<br />

countries.<br />

There is an outcry in all of them to check migrant inflow.<br />

Immigration is an emotional issue which most ethnic communities<br />

would defend as ‘essential.’ Their reasoning is obvious and understandable.<br />

The Ruling National Party and immigration advisors and immigration<br />

lawyers are defending a liberal immigration policy. Their reasoning is also<br />

obvious, although may not be understandable or even less, acceptable.<br />

A majority of us, including those involved with this newspaper are migrants.<br />

The difference is only in the year when migration took place. But<br />

all of us went through a robust immigration process- there were no short<br />

cuts.<br />

And most of us would prefer a more selective immigration regime.<br />

Auckland breaking<br />

Times have changed and New Zealand, more importantly, Auckland<br />

stands at the precipice of breaking down- in terms of infrastructure, housing<br />

and other essential supplies. The government’s policy of directing<br />

migrants to other smaller cities does not seem to work. Auckland is indubitably<br />

the commercial and industrial hub. Migrants know that most employment<br />

and business opportunities exist here.<br />

Is Auckland liveable City? Is it a loveable City? Should we not set aside<br />

our emotions and approach migration with a sense of purpose and reality?<br />

These questions were posed at a Panel Session organised by<br />

Multicultural New Zealand at its Annual General Meeting held in Auckland<br />

last month. The Panel comprised five candidates contesting the Auckland<br />

Mayoralty.<br />

The opinions were varied.<br />

Winston Peters warning<br />

The views of New Zealand First Leader and senior parliamentarian always<br />

provoke public debate. While his comments would anger Asian communities<br />

including <strong>Indian</strong>, mainstream media would support him.<br />

But not this time since most newspapers, radio and television stations<br />

are National supporters.<br />

Mr Peters has called for a review of our immigration policy and slow<br />

down the process. He has said that too many people are coming into our<br />

country and that a majority of them have questionable educational certificates<br />

and job experiences.<br />

“The biggest driver of record immigration has been a mass influx of people<br />

coming in, many on work visas, and many low skilled, as Treasury<br />

points out. (Prime Minister John) Key refuses to recognise that his open<br />

door immigration has put enormous pressure on New Zealand – emergency<br />

departments are overloaded, schools are struggling to cope, housing is<br />

in crisis, wages are depressed, and migrants are being used as cheap labour,”<br />

he said.<br />

Mass Rejections<br />

But a recent TVNZ Report should make us think and appreciate Mr<br />

Peters’ concern.<br />

The Report said that in the last year, almost 10,000 applications filed by<br />

<strong>Indian</strong>s in India were rejected by Immigration New Zealand (INZ).<br />

“A majority of these applications were from unlicensed agents and advisers,<br />

who use false educational qualifications and financial statements to<br />

apply for student visas and there are warnings the problem could be more<br />

widespread,” TVNZ said.<br />

Massey University Pro-Vice-Chancellor (College of Humanities & Social<br />

Sciences) Distinguished Professor Paul Spoonley warned that would be an<br />

‘ongoing issue.’<br />

“It is a big industry in India, so I am not surprised at the number that<br />

Immigration New Zealand have found. They have a major reputational risk<br />

for us as a destination for <strong>Indian</strong> students; we have to get on top of it because<br />

otherwise an important industry in this country is at risk,” he said.<br />

Immigration Minister Michael Woodhouse said that the matter is being<br />

investigated.<br />

“INZ and Education NZ have gone into that market to make sure that<br />

people are very, very clear about the expectations for being a student in<br />

New Zealand,” he said.<br />

Inexcusable methods<br />

The number of cases involving rogue employers, immigration and education<br />

advisors and employers who defraud gullible public appears to be<br />

on the increase but the trend can be reversed with greater vigilance and<br />

discretion.<br />

People should come forward without fear and lodge their complaints<br />

with the authorities so that appropriate action can be initiated against the<br />

offenders.<br />

<strong>Indian</strong> <strong>Newslink</strong> is published by <strong>Indian</strong> <strong>Newslink</strong> Limited from its offices located at Level<br />

1, Number 166, Harris Road, East Tamaki, Auckland 2013 and printed at Horton Media<br />

Limited, Auckland. All material appearing here and on our web editions are the copyright<br />

of <strong>Indian</strong> <strong>Newslink</strong> and reproduction in full or part in any medium is prohibited. <strong>Indian</strong><br />

<strong>Newslink</strong> and its management and staff do not accept any responsibility for the claims<br />

made in advertisements.<br />

Managing Director & Publisher: Jacob Mannothra<br />

Editor & General Manager: Venkat Raman;<br />

Production Manager: Mahes Perera; Graphic Designer: Shine Kumar<br />

Phone: (09) 5336377 Email: info@indiannewslink.co.nz<br />

Websites: www.indiannewslink.co.nz; www.inliba.com; www.inlisa.com<br />

Our management system finds<br />

favour in India<br />

Modi with P K Mishra and Nripendra Misra<br />

Udhay Madhukar in India Today<br />

The Narendra Modi government<br />

created a flutter<br />

among bureaucrats recently<br />

when nine of the<br />

42 officers from the 1999 batch<br />

whose names had been put forward<br />

for empanelment were not<br />

selected.<br />

Most of them, as usual, had<br />

outstanding grades. The reasons<br />

behind the rejection ranged<br />

from poor performance on delivery<br />

to a lack of personal<br />

integrity.<br />

This was not an arbitrary decision<br />

but part of a massive reform<br />

process initiated in the<br />

selection procedure in June<br />

2016.<br />

“There is a premium on competence<br />

and honesty for the first<br />

time in the history of the All-<br />

India services,” a top bureaucrat<br />

involved in the process said.<br />

Like in the past, the Central<br />

government committee of<br />

experts, comprising former<br />

bureaucrats, will recommend<br />

candidates to be<br />

empanelled for the post of joint<br />

Secretary, Additional Secretary,<br />

Departmental Secretaries and<br />

Chief Secretary.<br />

These officers will be first<br />

short-listed on the basis of their<br />

grades in Annual Performance<br />

Appraisal Reports (APAR).<br />

New Procedure<br />

According to the new procedure,<br />

however, the committee<br />

will also prepare pen portraits<br />

of these officers in a seven-page<br />

format with multi-source feedback<br />

(MSF) based on four criteria-functional<br />

skills such as<br />

handling of finance, regulation,<br />

technology, execution and policy-making;<br />

domain expertise in<br />

sectors like economy, energy, agriculture,<br />

education and tourism;<br />

behavioural competence<br />

such as communication skills,<br />

team spirit, long-term vision, humility<br />

and empathy; and financial<br />

and intellectual integrity.<br />

“This will make it impossible<br />

for non-performing and corrupt<br />

officials to reach the top,” an official<br />

at the Prime Minister’s<br />

Office (PMO) said.<br />

The old method of empanelment<br />

by the expert committee<br />

had several flaws.<br />

It examined the annual grading<br />

of an officer done on a scale<br />

of one to 10 for the last 16 years,<br />

and then aggregated these<br />

marks. The committee was allowed<br />

to moderate the final tally<br />

based on its feedback of the<br />

candidate.<br />

The committee could marginally<br />

increase or decrease the final<br />

tally, as the case may be, if<br />

not satisfied with the marking.<br />

“The whole process was not<br />

positive selection but negative<br />

disqualification. In a way, it was<br />

elimination rather than selection,”<br />

a professional in the PMO,<br />

who played a key role in finalising<br />

the new selection criteria,<br />

said.<br />

System failure<br />

The system failed miserably<br />

to distinguish between the<br />

Good, the Average and the Bad<br />

because officers usually gave<br />

high grading to their junior colleagues,<br />

either in a spirit of camaraderie<br />

or so as to not upset<br />

the apple cart.<br />

Till 2006, a senior official had<br />

to evaluate his or her junior’s<br />

performance under three grades<br />

– Outstanding, Very Good and<br />

Good.<br />

This used to be a confidential<br />

process.<br />

However, since 2006, thanks<br />

to a court order, the senior officer<br />

is bound to show his or her<br />

junior the comments written in<br />

the appraisal form.<br />

This ‘transparency’ resulted in<br />

most officers giving superlative<br />

grades to juniors.<br />

The provision was also exploited<br />

by certain states such as<br />

Madhya Pradesh, which often<br />

gave 10 out of 10 to its officers<br />

so that the state could get the<br />

maximum number of bureaucrats<br />

empanelled.<br />

Changing grades<br />

The Union government is now<br />

working on changing the methodology<br />

of grading.<br />

“The method of writing the<br />

APARs-which remains the preliminary<br />

basis for selection-is<br />

also being changed to be more<br />

meaningful,” an official said.<br />

The Personnel Department<br />

database has been completely<br />

transformed by integrating different<br />

sets of data for a comprehensive<br />

360-degree evaluation<br />

of officers.<br />

Last year, the PMO and the<br />

Cabinet Secretariat examined<br />

the APARs of 1250 All-India service<br />

officials, including IAS, IPS,<br />

<strong>Indian</strong> Postal Service, <strong>Indian</strong><br />

Revenue Service and seven services<br />

of the Railways, and empanelled<br />

750 of them.<br />

“With the new criteria of merit<br />

and quality being applied, the<br />

number this year may come down<br />

to 550. Fortunately, we have a good<br />

talent pool. Otherwise, we would<br />

have fallen short on officers,” a bureaucrat<br />

said.<br />

The new system also specifies<br />

norms for conducting the MSF.<br />

It requires one of the expert<br />

committee members to speak to<br />

one senior, one junior and one<br />

from the peer group of the officer<br />

applying for empanelment<br />

and take feedback on the three<br />

criteria. A fourth feedback has<br />

to be organised from a person<br />

who has dealt with the officer as<br />

a customer as an interface.<br />

These feedbacks have to be<br />

filled in a seven-page format,<br />

with the names of the four interviewees.<br />

Finally, the member<br />

must mention whether he<br />

or she recommends or strongly<br />

recommends the candidate for<br />

empanelment.<br />

According to sources involved<br />

in the process, this is done to<br />

sketch a complete and precise<br />

picture of each candidate, portraying<br />

their personality and<br />

specifying the jobs for which<br />

they are most suited.<br />

Meanwhile, of the nine officials<br />

rejected for empanelment<br />

last month, one has the reputation<br />

of being a very competent<br />

official and had earlier been<br />

posted in Delhi.<br />

But there was negative feedback<br />

on his integrity.<br />

Another officer got a high rating<br />

on integrity but was seen to<br />

be poor on delivery and leadership<br />

qualities. A third officer<br />

was rejected because his motivation<br />

levels were found low in<br />

high-pressure jobs.<br />

New Zealand ticked<br />

Before applying the new selection<br />

method, the government<br />

studied top management practices<br />

of several countries such<br />

as the United States, United<br />

Kingdom, Singapore and New<br />

Zealand, and also of private entities<br />

like McKinsey & Company,<br />

General Electric and the Tata<br />

Group.<br />

The New Zealand government’s<br />

method of selection was<br />

found to be the best and the<br />

most updated while the US system<br />

had not undergone any<br />

major change in the past two<br />

decades.<br />

The Union government is also<br />

simultaneously working on reforms<br />

in the selection process<br />

of the Chairman, Managing<br />

Directors and Directors of nationalised<br />

banks.<br />

The above is an edited version<br />

of an article that appeared in<br />

India Today website.

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