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JULY <strong>15</strong>, 2016<br />
12 VIEWLINK<br />
The English Fortnightly (Since November 1999)<br />
Issue 350 | <strong>July</strong> <strong>15</strong>, 2016<br />
Containing immigration<br />
numbers and fraud<br />
Immigration has all the makings of Election 2017 issue.<br />
The change in governments in Australia, United Kingdom, United<br />
States of America and possibly other major players in the UN Security<br />
Council could have an impact on migration in their respective<br />
countries.<br />
There is an outcry in all of them to check migrant inflow.<br />
Immigration is an emotional issue which most ethnic communities<br />
would defend as ‘essential.’ Their reasoning is obvious and understandable.<br />
The Ruling National Party and immigration advisors and immigration<br />
lawyers are defending a liberal immigration policy. Their reasoning is also<br />
obvious, although may not be understandable or even less, acceptable.<br />
A majority of us, including those involved with this newspaper are migrants.<br />
The difference is only in the year when migration took place. But<br />
all of us went through a robust immigration process- there were no short<br />
cuts.<br />
And most of us would prefer a more selective immigration regime.<br />
Auckland breaking<br />
Times have changed and New Zealand, more importantly, Auckland<br />
stands at the precipice of breaking down- in terms of infrastructure, housing<br />
and other essential supplies. The government’s policy of directing<br />
migrants to other smaller cities does not seem to work. Auckland is indubitably<br />
the commercial and industrial hub. Migrants know that most employment<br />
and business opportunities exist here.<br />
Is Auckland liveable City? Is it a loveable City? Should we not set aside<br />
our emotions and approach migration with a sense of purpose and reality?<br />
These questions were posed at a Panel Session organised by<br />
Multicultural New Zealand at its Annual General Meeting held in Auckland<br />
last month. The Panel comprised five candidates contesting the Auckland<br />
Mayoralty.<br />
The opinions were varied.<br />
Winston Peters warning<br />
The views of New Zealand First Leader and senior parliamentarian always<br />
provoke public debate. While his comments would anger Asian communities<br />
including <strong>Indian</strong>, mainstream media would support him.<br />
But not this time since most newspapers, radio and television stations<br />
are National supporters.<br />
Mr Peters has called for a review of our immigration policy and slow<br />
down the process. He has said that too many people are coming into our<br />
country and that a majority of them have questionable educational certificates<br />
and job experiences.<br />
“The biggest driver of record immigration has been a mass influx of people<br />
coming in, many on work visas, and many low skilled, as Treasury<br />
points out. (Prime Minister John) Key refuses to recognise that his open<br />
door immigration has put enormous pressure on New Zealand – emergency<br />
departments are overloaded, schools are struggling to cope, housing is<br />
in crisis, wages are depressed, and migrants are being used as cheap labour,”<br />
he said.<br />
Mass Rejections<br />
But a recent TVNZ Report should make us think and appreciate Mr<br />
Peters’ concern.<br />
The Report said that in the last year, almost 10,000 applications filed by<br />
<strong>Indian</strong>s in India were rejected by Immigration New Zealand (INZ).<br />
“A majority of these applications were from unlicensed agents and advisers,<br />
who use false educational qualifications and financial statements to<br />
apply for student visas and there are warnings the problem could be more<br />
widespread,” TVNZ said.<br />
Massey University Pro-Vice-Chancellor (College of Humanities & Social<br />
Sciences) Distinguished Professor Paul Spoonley warned that would be an<br />
‘ongoing issue.’<br />
“It is a big industry in India, so I am not surprised at the number that<br />
Immigration New Zealand have found. They have a major reputational risk<br />
for us as a destination for <strong>Indian</strong> students; we have to get on top of it because<br />
otherwise an important industry in this country is at risk,” he said.<br />
Immigration Minister Michael Woodhouse said that the matter is being<br />
investigated.<br />
“INZ and Education NZ have gone into that market to make sure that<br />
people are very, very clear about the expectations for being a student in<br />
New Zealand,” he said.<br />
Inexcusable methods<br />
The number of cases involving rogue employers, immigration and education<br />
advisors and employers who defraud gullible public appears to be<br />
on the increase but the trend can be reversed with greater vigilance and<br />
discretion.<br />
People should come forward without fear and lodge their complaints<br />
with the authorities so that appropriate action can be initiated against the<br />
offenders.<br />
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Our management system finds<br />
favour in India<br />
Modi with P K Mishra and Nripendra Misra<br />
Udhay Madhukar in India Today<br />
The Narendra Modi government<br />
created a flutter<br />
among bureaucrats recently<br />
when nine of the<br />
42 officers from the 1999 batch<br />
whose names had been put forward<br />
for empanelment were not<br />
selected.<br />
Most of them, as usual, had<br />
outstanding grades. The reasons<br />
behind the rejection ranged<br />
from poor performance on delivery<br />
to a lack of personal<br />
integrity.<br />
This was not an arbitrary decision<br />
but part of a massive reform<br />
process initiated in the<br />
selection procedure in June<br />
2016.<br />
“There is a premium on competence<br />
and honesty for the first<br />
time in the history of the All-<br />
India services,” a top bureaucrat<br />
involved in the process said.<br />
Like in the past, the Central<br />
government committee of<br />
experts, comprising former<br />
bureaucrats, will recommend<br />
candidates to be<br />
empanelled for the post of joint<br />
Secretary, Additional Secretary,<br />
Departmental Secretaries and<br />
Chief Secretary.<br />
These officers will be first<br />
short-listed on the basis of their<br />
grades in Annual Performance<br />
Appraisal Reports (APAR).<br />
New Procedure<br />
According to the new procedure,<br />
however, the committee<br />
will also prepare pen portraits<br />
of these officers in a seven-page<br />
format with multi-source feedback<br />
(MSF) based on four criteria-functional<br />
skills such as<br />
handling of finance, regulation,<br />
technology, execution and policy-making;<br />
domain expertise in<br />
sectors like economy, energy, agriculture,<br />
education and tourism;<br />
behavioural competence<br />
such as communication skills,<br />
team spirit, long-term vision, humility<br />
and empathy; and financial<br />
and intellectual integrity.<br />
“This will make it impossible<br />
for non-performing and corrupt<br />
officials to reach the top,” an official<br />
at the Prime Minister’s<br />
Office (PMO) said.<br />
The old method of empanelment<br />
by the expert committee<br />
had several flaws.<br />
It examined the annual grading<br />
of an officer done on a scale<br />
of one to 10 for the last 16 years,<br />
and then aggregated these<br />
marks. The committee was allowed<br />
to moderate the final tally<br />
based on its feedback of the<br />
candidate.<br />
The committee could marginally<br />
increase or decrease the final<br />
tally, as the case may be, if<br />
not satisfied with the marking.<br />
“The whole process was not<br />
positive selection but negative<br />
disqualification. In a way, it was<br />
elimination rather than selection,”<br />
a professional in the PMO,<br />
who played a key role in finalising<br />
the new selection criteria,<br />
said.<br />
System failure<br />
The system failed miserably<br />
to distinguish between the<br />
Good, the Average and the Bad<br />
because officers usually gave<br />
high grading to their junior colleagues,<br />
either in a spirit of camaraderie<br />
or so as to not upset<br />
the apple cart.<br />
Till 2006, a senior official had<br />
to evaluate his or her junior’s<br />
performance under three grades<br />
– Outstanding, Very Good and<br />
Good.<br />
This used to be a confidential<br />
process.<br />
However, since 2006, thanks<br />
to a court order, the senior officer<br />
is bound to show his or her<br />
junior the comments written in<br />
the appraisal form.<br />
This ‘transparency’ resulted in<br />
most officers giving superlative<br />
grades to juniors.<br />
The provision was also exploited<br />
by certain states such as<br />
Madhya Pradesh, which often<br />
gave 10 out of 10 to its officers<br />
so that the state could get the<br />
maximum number of bureaucrats<br />
empanelled.<br />
Changing grades<br />
The Union government is now<br />
working on changing the methodology<br />
of grading.<br />
“The method of writing the<br />
APARs-which remains the preliminary<br />
basis for selection-is<br />
also being changed to be more<br />
meaningful,” an official said.<br />
The Personnel Department<br />
database has been completely<br />
transformed by integrating different<br />
sets of data for a comprehensive<br />
360-degree evaluation<br />
of officers.<br />
Last year, the PMO and the<br />
Cabinet Secretariat examined<br />
the APARs of 1250 All-India service<br />
officials, including IAS, IPS,<br />
<strong>Indian</strong> Postal Service, <strong>Indian</strong><br />
Revenue Service and seven services<br />
of the Railways, and empanelled<br />
750 of them.<br />
“With the new criteria of merit<br />
and quality being applied, the<br />
number this year may come down<br />
to 550. Fortunately, we have a good<br />
talent pool. Otherwise, we would<br />
have fallen short on officers,” a bureaucrat<br />
said.<br />
The new system also specifies<br />
norms for conducting the MSF.<br />
It requires one of the expert<br />
committee members to speak to<br />
one senior, one junior and one<br />
from the peer group of the officer<br />
applying for empanelment<br />
and take feedback on the three<br />
criteria. A fourth feedback has<br />
to be organised from a person<br />
who has dealt with the officer as<br />
a customer as an interface.<br />
These feedbacks have to be<br />
filled in a seven-page format,<br />
with the names of the four interviewees.<br />
Finally, the member<br />
must mention whether he<br />
or she recommends or strongly<br />
recommends the candidate for<br />
empanelment.<br />
According to sources involved<br />
in the process, this is done to<br />
sketch a complete and precise<br />
picture of each candidate, portraying<br />
their personality and<br />
specifying the jobs for which<br />
they are most suited.<br />
Meanwhile, of the nine officials<br />
rejected for empanelment<br />
last month, one has the reputation<br />
of being a very competent<br />
official and had earlier been<br />
posted in Delhi.<br />
But there was negative feedback<br />
on his integrity.<br />
Another officer got a high rating<br />
on integrity but was seen to<br />
be poor on delivery and leadership<br />
qualities. A third officer<br />
was rejected because his motivation<br />
levels were found low in<br />
high-pressure jobs.<br />
New Zealand ticked<br />
Before applying the new selection<br />
method, the government<br />
studied top management practices<br />
of several countries such<br />
as the United States, United<br />
Kingdom, Singapore and New<br />
Zealand, and also of private entities<br />
like McKinsey & Company,<br />
General Electric and the Tata<br />
Group.<br />
The New Zealand government’s<br />
method of selection was<br />
found to be the best and the<br />
most updated while the US system<br />
had not undergone any<br />
major change in the past two<br />
decades.<br />
The Union government is also<br />
simultaneously working on reforms<br />
in the selection process<br />
of the Chairman, Managing<br />
Directors and Directors of nationalised<br />
banks.<br />
The above is an edited version<br />
of an article that appeared in<br />
India Today website.