DMLATEST

STRATEGY: ECM Dm
files and documents on a daily basis.
5. Archive
The ultimate goal of this component is to
store inactive or historical content for
long-term preservation and compliance
purposes. This content is typically
categorised, indexed, and encrypted for
security. By offloading older content from
active systems, the archive component
optimises performance, reduces storage
costs, and facilitates regulatory
compliance within organisations.
8 ECM BEST PRACTICES FOR 2024
The following enterprise content
management best practices will help your
business successfully implement and
utilise ECM systems. Remember to modify
them according to your business's unique
needs and challenges.
1. AI-Driven Automation Integration
ECM solutions can automate many
business tasks. You can elevate this
further by introducing AI into the mix.
Different AI technologies, like machine
learning and natural language processing
(NLP), can automate repetitive tasks,
extract insights from data at speed, and
optimise content processing.
As an example, AI can automate
content creation. You can set AI to go
through all your internal documents and
direct it to get answers for FAQs or
learning guides. With NLP, natural
language search can be enabled, making
content search more straightforward.
AI-driven integration also reduces
manual errors and frees up your team's
time to work on high-value activities to
keep your business ahead of the
competition.
2. Cloud-Based Solutions Implementation
Moving to cloud-based solutions instead
of sticking to traditional working methods
can ease content search and
management processes. These solutions
can be easier to implement and manage
than on-premise systems.
Cloud-based solutions will decrease costs
related to on-site storage, hardware,
maintenance, constant security patch
follow-ups, on-site updates and
upgrades, and license management.
Moreover, this enables your team (remote
or in different geographical locations) to
access the content whenever needed.
Cloud solutions are easily scalable,
allowing for seamless expansion
whenever the content volume grows or
business requirements change.
3. Cybersecurity Measures for ECM
Your ECM software will provide basic
security measures like access controls,
user authentication and data encryption.
But what if a critical document gets out
of the system that is not supposed to?
What if an error causes a downtime?
As security threats become more
sophisticated, robust security measures
are non-negotiable for your enterprise
content management strategy. This is
where ECM monitoring and management
tools come into the picture. They can
continually monitor user ECM activity,
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March/April 2024
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